Voice broadcast method and device

A voice broadcast and customer technology, applied in the field of data processing, can solve problems such as unproposed solutions, achieve the effect of reducing the number of broadcasts, shortening the duration of voice broadcasting, and shortening the waiting time

Active Publication Date: 2021-11-23
BANK OF CHINA
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

[0003] For the above problems, no effective solution has been proposed

Method used

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Embodiment Construction

[0020] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only some, not all, embodiments of the present invention. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.

[0021] Those skilled in the art know that the embodiments of the present invention can be implemented as a system, device, method or computer program product. Therefore, the disclosure of the present invention can be embodied in the form of complete hardware, complete software (including firmware, resident software, microcode, etc.), or a combination of hardware and software.

[0022] In order to solve the existing voice broadcast method, when multiple custome...

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Abstract

The invention discloses a voice broadcast method and device. The method includes: when the customer enters the entrance of a preset area, generating the customer's voice broadcast information, wherein the customer's voice broadcast information includes: the customer's identity information and preset According to the customer's voice broadcast information and the broadcast order of the voice broadcast information, the customer's voice broadcast information is broadcast. Among them, the voice broadcast information is broadcast in the order of first broadcasting the customer's identity information, and then broadcasting the welcome words; When the identity information broadcast in the voice broadcast information of a customer is completed and the welcome words are not broadcast, and the next customer enters the entrance of the preset area, the welcome words in the voice broadcast information of the previous customer will not be broadcast, and the voice of the next customer will be broadcast. For broadcasting information, the present invention shortens the voice broadcasting time of multiple customers by reducing the number of times of greeting speeches, shortens the waiting time of customers, and improves customer experience.

Description

technical field [0001] The invention relates to the technical field of data processing, in particular to a voice broadcast method and device. Background technique [0002] Nowadays, sensitive areas such as office areas and waiting for trains need to authenticate customers entering and leaving the area. When customers pass the identity authentication and allow them to enter sensitive areas, the system usually uses the method of automatically broadcasting "customer name + welcome words" for voice Tips, when multiple customers complete identity authentication and enter the sensitive area at the same time, the existing method of broadcasting the voice prompts of each customer in turn makes the voice broadcast time too long, and customers at the back of the queue need to wait for a long time. Difference. [0003] For the above problems, no effective solution has been proposed yet. Contents of the invention [0004] The embodiment of the present invention provides a method for...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G08B3/10
CPCG08B3/10
Inventor 杨儒良陈前坤吴平凡林熙南
Owner BANK OF CHINA
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