Expert determination method and device and storage medium

A technology for determining methods and storage media, applied in the information field, can solve problems such as being unable to effectively locate experts in related fields, and achieve effective identification

Pending Publication Date: 2020-12-08
CHINA CITIC BANK
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

[0003] The present invention provides an expert determination method, device and storage medium, which solves the problem that experts in related fields cannot be effectively located in related technologies

Method used

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  • Expert determination method and device and storage medium
  • Expert determination method and device and storage medium
  • Expert determination method and device and storage medium

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Embodiment Construction

[0021] In order to make the purpose, technical solution and advantages of the application clearer, the embodiments of the application will be described in detail below in conjunction with the accompanying drawings. It should be noted that, in the case of no conflict, the embodiments in the present application and the features in the embodiments can be combined arbitrarily with each other.

[0022] In addition, in the embodiments of the present invention, words such as "optional" or "exemplary" are used as examples, illustrations or illustrations. Any embodiment or design solution described as "optional" or "exemplary" in the embodiments of the present invention shall not be interpreted as being more preferred or more advantageous than other embodiments or design solutions. Rather, the use of words such as "optional" or "exemplary" is intended to present related concepts in a concrete manner.

[0023] The embodiment of the present invention provides an expert determination met...

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Abstract

The embodiment of the invention provides an expert determination method. The expert determination method comprises the steps of obtaining a communication text of a user; processing the communication text to obtain a corresponding theme; and determining an expert corresponding to the theme. According to the expert determination method provided by the embodiment of the invention, the participation degree of each employee in each theme can be obtained by analyzing the employee work communication and contact records, and effective identification of experts in each knowledge field is realized.

Description

technical field [0001] The present invention relates to the field of information technology, in particular to an expert determination method, device and storage medium. Background technique [0002] At present, the identification of experts in various knowledge fields within most enterprises is often based on the working years of employees, organizational qualitative identification or employee word of mouth, and there is no mechanism for expert identification through detailed data and clear rules. Therefore, when employees encounter problems in a certain field, they often cannot quickly find the corresponding experts to answer the questions. They need to be transferred by multiple people or even coordinated by leaders to find the corresponding experts in the field, which causes a lot of inconvenience to business development. Contents of the invention [0003] The invention provides an expert determination method, device and storage medium, which solves the problem in the r...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F40/216G06F40/205G06F40/258G06F40/289G06F16/335G06F16/332
CPCG06F16/332G06F16/335G06F40/205G06F40/216G06F40/258G06F40/289
Inventor 孟博章岩
Owner CHINA CITIC BANK
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