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A method of robot guided consultation

A robot and user technology, applied in the field of medical services, which can solve problems such as affecting the shopping experience and not being able to take into account all customers

Pending Publication Date: 2021-01-19
北京小乔机器人科技发展有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0002] At present, when customers buy medicines in pharmacies, staff usually need staff to recommend suitable medicines according to their specific illness types and symptoms. Often, due to busy staff, they cannot take care of all customers, which affects the shopping experience

Method used

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Embodiment Construction

[0012] The technical solutions in the embodiments of the present invention will be clearly and completely described below in conjunction with the embodiments of the present invention. Obviously, the described embodiments are only some, not all, embodiments of the present invention. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.

[0013] A method for robot-guided consultation, comprising the steps of:

[0014] 1) The user issues instructions to the robot;

[0015] 2) The robot confirms the disease type according to the symptoms selected by the user;

[0016] 3) Combining disease types with symptoms, the robot matches appropriate medicines from the database;

[0017] 4) When matching drugs, screen them in combination with the user's actual situation, whether they have medical insurance, and whether they are taking d...

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Abstract

The invention provides a robot guidance consultation method, which belongs to the technical field of medical services, and comprises the following steps that: a user issues an instruction to a robot;the robot confirms the disease type according to the symptoms selected by the user; the robot matches proper drugs from a database through disease types in combination with symptoms; screening is carried out according to the actual situation of the user, whether medical insurance exists or not and whether medicine is taken in time or not when the medicine is matched; the robot recommends the matched proper medicine information to the user and leads the user to a specified medicine placement area. According to the invention, a drugstore clerk can be assisted to recommend a medicine purchasing scheme suitable for a patient more reasonably and scientifically, and the patient can select medicines by himself / herself according to own symptoms.

Description

technical field [0001] The invention relates to the technical field of medical services, in particular to a method for robot-guided consultation. Background technique [0002] At present, when customers buy medicines in pharmacies, staff usually need staff to recommend suitable medicines according to their specific illness types and symptoms. Often, due to busy staff, they cannot take care of all customers, which affects the shopping experience. Contents of the invention [0003] In view of the above-mentioned technical deficiencies, the purpose of the present invention is to provide a robot-guided consultation method, which can not only assist pharmacy clerks to recommend more reasonable and scientific drug purchase plans suitable for patients, but also allow patients to self-select drugs according to their own symptoms . [0004] In order to solve the problems of the technologies described above, the present invention adopts the following technical solutions: [0005] ...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G16H50/20G16H20/10G16H50/70
CPCG16H50/20G16H20/10G16H50/70
Inventor 李海霞
Owner 北京小乔机器人科技发展有限公司
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