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Method and device for determining voice collection device

A technology of voice collection and collection equipment, applied in the field of communication, can solve problems such as difficult management and low work efficiency, achieve timely and accurate supervision, and improve work efficiency

Pending Publication Date: 2021-01-26
SHANGHAI MININGLAMP ARTIFICIAL INTELLIGENCE GRP CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] The embodiment of the present invention provides a method and device for determining a voice collection device, so as to at least solve the problem of low work efficiency in related technologies due to difficult management of store employees

Method used

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  • Method and device for determining voice collection device
  • Method and device for determining voice collection device
  • Method and device for determining voice collection device

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Embodiment Construction

[0021] Hereinafter, the present invention will be described in detail with reference to the drawings and examples. It should be noted that, in the case of no conflict, the embodiments in the present application and the features in the embodiments can be combined with each other.

[0022] It should be noted that the terms "first" and "second" in the description and claims of the present invention and the above drawings are used to distinguish similar objects, but not necessarily used to describe a specific sequence or sequence.

[0023] The method embodiment provided in Embodiment 1 of the present application may be executed in a mobile terminal, a computer terminal, or a similar computing device. Taking running on a mobile terminal as an example, figure 1 It is a hardware structural block diagram of a mobile terminal according to a method for determining a voice collection device according to an embodiment of the present invention. Such as figure 1 As shown, the mobile term...

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PUM

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Abstract

The invention provides a method and device for determining a voice collection device, and the method comprises the steps of obtaining N groups of audio track data sets obtained through the voice collection of N pieces of voice collection devices, wherein one voice collection device corresponds to one group of audio track data sets, and N is an integer greater than 1; comparing text repetition rates among the N groups of audio track data sets; and determining the voice acquisition device corresponding to the audio track data set of which the text repetition rate is greater than or equal to a preset threshold as a target voice acquisition device. According to the invention, the problem of low work efficiency caused by difficult store employee management is solved, the employee can be timelyand accurately supervised, and the effect of improving the work efficiency of the employee is achieved.

Description

technical field [0001] The present invention relates to the communication field, in particular to a method and device for determining a voice collection device. Background technique [0002] Difficult management of store attendants The main problem is that employees talk to each other in private, passive and slow down, and customers have poor experience when entering the store. At present, the management of grassroots employees in the service industry is difficult, and the employees are scattered. Basic staff resources are not effectively utilized. The work behavior norms and formulations formulated by the company are not properly implemented by employees, and quantitative assessment cannot be performed. Store staff management basically depends on store managers and store managers, which not only consumes time and energy, wastes resources, but also has a large proportion of subjective factors, which is unfair. [0003] There is no effective solution to the problem of low ...

Claims

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Application Information

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IPC IPC(8): G06F16/683G06Q10/10G06Q50/10G10L15/26
CPCG06F16/683G06Q10/10G06Q50/10
Inventor 李健王玉好梁志婷沈忱徐浩
Owner SHANGHAI MININGLAMP ARTIFICIAL INTELLIGENCE GRP CO LTD
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