Driver service score calculation method and device, electronic equipment and storage medium
A computing method and technology of electronic equipment, applied in the field of vehicle network, can solve the problems of analysis and processing, inability to effectively purify the personal interests of passengers in the online car-hailing environment, and inability to accurately evaluate service quality, etc.
Pending Publication Date: 2021-02-05
ZHEJIANG GEELY HLDG GRP CO LTD +1
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Problems solved by technology
Various online car-hailing platforms have sprung up like mushrooms. For the current online car-hailing platforms, there is a lack of supervision of the driver’s relevant information. It cannot effectively purify the online car-hailing environment and protect the personal interests of passengers
[0003] In the existing technology, most of the online car-hailing platform’s supervision of the driver’s service level obtains information directly from passenger ratings. However, the driver’s service level can also be reflected from passenger complaints, platform inspections, passenger praise, etc., only from passenger ratings. It is impossible to accurately evaluate the quality of service. Drivers often do not know what is good service and where their own improvement points are. The service quality cannot be improved, and the platform cannot provide positive incentives for driver service, leading to a vicious circle
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[0034] The following will clearly and completely describe the technical solutions in the embodiments of the application with reference to the drawings in the embodiments of the application. Apparently, the described embodiments are only some of the embodiments of the application, not all of them. Based on the embodiments in the present application, other embodiments obtained by persons of ordinary skill in the art without making creative efforts all belong to the protection scope of the present application.
[0035] It should be noted that the terms "first" and "second" in the specification and claims of the present application and the above drawings are used to distinguish similar objects, but not necessarily used to describe a specific order or sequence. It is to be understood that the data so used are interchangeable under appropriate circumstances such that the embodiments of the application described herein can be practiced in sequences other than those illustrated or desc...
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The invention discloses a driver service score calculation method and device, electronic equipment and a storage medium, and the method comprises the steps: obtaining an initial score of a driver andat least one piece of event data in a preset period; classifying the at least one piece of event data, and obtaining at least one first score corresponding to the at least one piece of event data according to a classification result of the at least one piece of event data; obtaining a weight value corresponding to the initial score according to the level of the initial score; multiplying the at least one first score by the weight value to obtain at least one second score; and accumulating the at least one second score to the initial score to obtain a driver service score in the preset period.According to the invention, the driver service score is calculated according to the data from different sources and different dimensions of the data, and the platform and the driver can know the service quality and advantages and disadvantages of the driver through the service score, thereby facilitating the purification of an online car-hailing environment and guaranteeing the personal interestsof passengers.
Description
technical field [0001] The present application relates to the field of vehicle network technology, and in particular to a driver service score calculation method, device, electronic equipment and storage medium. Background technique [0002] With the development of society, the transportation is more and more developed. Various online car-hailing platforms have sprung up like mushrooms. For the current online car-hailing platforms, there is a lack of supervision of the driver’s relevant information. It cannot effectively purify the online car-hailing environment and protect the personal interests of passengers. [0003] In the existing technology, most of the online car-hailing platform’s supervision of the driver’s service level obtains information directly from passenger ratings. However, the driver’s service level can also be reflected from passenger complaints, platform inspections, passenger praise, etc., only from passenger ratings. It is impossible to accurately eva...
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IPC IPC(8): G06Q10/06G06Q50/26
CPCG06Q10/06393G06Q10/06398G06Q50/26
Inventor 吴越宋成陈天宇吴珂张星罡
Owner ZHEJIANG GEELY HLDG GRP CO LTD