Interactive awakening method, device, apparatus and system for risk transaction

Abstract

The invention provides an interactive awakening method, device, apparatus and system for risk transaction, and the method comprises the steps: actively carrying out interaction with a transaction userof a to-be-processed risk transaction, carrying out intention recognition and dialogue recommendation, splicing determined interaction question answering information and recommended risk interactioninquiry information, and transmitting the spliced information to the transaction user; and guiding the transaction user to perform multiple rounds of interactive awakening conversations. Based on multiple rounds of conversations with transaction users, risk identification confirmation of risk transactions is realized, the risk identification accuracy of the risk transactions is improved, fraud means of the risk transactions can be mined, and a data foundation is laid for subsequent risk transaction identification. Meanwhile, the interactive question answering information and the recommended risk interactive inquiry information are spliced, so that questions of the transaction user are answered, the transaction user can be actively guided to confirm risk transaction, the transaction user isawakened in time, and the safety of network transaction and the awakening rate of risk transaction are improved.

Description

technical field [0001] This specification belongs to the field of computer technology, and in particular relates to an interactive wake-up method, device, equipment and system for risk trading. Background technique [0002] Online transactions facilitate people's lives, but also give birth to some risky transactions. Some criminals use the Internet to carry out fraudulent transactions, causing losses to users. In order to protect users from being cheated, risky transactions will be blocked, but users are deeply deceived in the scam. If the corresponding fraudulent methods cannot be well explained to users, users may bypass control and try to pay and continue to be defrauded cheat. At present, it is difficult to judge the specific fraudulent methods of risky transactions only through static data. At the same time, some high-risk transaction behaviors judged by static data may be normal transactions of users. When it is not sure whether users are really deceived or the specif...

AI Technical Summary

Problems solved by technology

[0002] Online transactions facilitate people's lives, but also give birth to some risky transactions. Some criminals use the Internet to carry out fraudulent transactions, causing losses to users.

In order to protect users from being cheated, risky transactions will be blocked, but users are deeply deceived in the scam. If the corresponding fraudulent methods cannot be well explained to users, users may bypass control and try to pay and continue to be defrauded cheat

At present, it is difficult to judge the specific fraudulent methods of risky transactions only through static data. At the same time, some high-risk transaction behaviors judged by static data may be normal transactions of users. When it is not sure whether users are really deceived or the specific fraudulent methods of being deceived When , directly blocking the transaction will bring a bad experience to the user

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