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Order withdrawing processing model training method and device thereof, processing method and device, equipment and medium

A technology for processing models and processing methods, applied in the field of data processing, can solve problems such as complex processes, labor, and low processing efficiency, and achieve the effects of improving efficiency, eliminating manual processes, and simplifying processes

Pending Publication Date: 2021-04-23
CHINA UNIONPAY
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

The chargeback process needs to involve multiple processes carried out by the handling personnel, acquiring agencies, reviewers, and approval personnel. The process is complex and needs to be completed manually, and the processing efficiency is very low.

Method used

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  • Order withdrawing processing model training method and device thereof, processing method and device, equipment and medium
  • Order withdrawing processing model training method and device thereof, processing method and device, equipment and medium
  • Order withdrawing processing model training method and device thereof, processing method and device, equipment and medium

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Embodiment Construction

[0026] The characteristics and exemplary embodiments of various aspects of the application will be described in detail below. In order to make the purpose, technical solution and advantages of the application clearer, the application will be further described in detail below in conjunction with the accompanying drawings and specific embodiments. It should be understood that the specific embodiments described here are only intended to explain the present application rather than limit the present application. It will be apparent to one skilled in the art that the present application may be practiced without some of these specific details. The following description of the embodiments is only to provide a better understanding of the present application by showing examples of the present application.

[0027] Chargeback means that the initiator of the chargeback has doubts about the business execution results, etc., and the rejection of the business execution results to the verific...

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PUM

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Abstract

The invention discloses an order returning processing model training method and a device thereof, an order returning processing model processing method and device, equipment and a medium, and belongs to the field of data processing. The order returning processing method comprises the steps of converting input description content of an order returning event into an order returning event vector; and taking the order returning event vector as input of a preset order returning processing model to obtain an order returning reason classification result output by the order returning processing model, wherein the order returning reason classification result is used for representing an order returning reason of an order returning event predicted by the order returning processing model, wherein the order returning processing model is a classification model obtained by training by using a classification algorithm based on an order returning sample vector; and outputting an order returning reason of the order returning event according to an order returning reason classification result. According to the embodiment of the invention, the efficiency of order returning processing can be improved.

Description

technical field [0001] The present application belongs to the field of data processing, and in particular relates to a chargeback processing model training method, processing method, device, equipment and medium. Background technique [0002] Chargeback refers to the refusal of the result of business execution to the verification agency when the initiator of the chargeback has doubts about the result of business execution. [0003] At this stage, the handling of chargebacks requires special handling personnel to receive suspicious business work orders, and the handling personnel will judge the chargeback situation and reason for the chargeback based on the actual situation, and issue a chargeback letter. Then the review staff will review the chargeback. The chargeback process needs to involve multiple processes carried out by the handling personnel, acquiring agencies, review personnel, and approval personnel. The process is complicated and needs to be completed manually, a...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06K9/62G06Q10/10G06Q40/04
Inventor 王欣晟陆堃彪张青清李航
Owner CHINA UNIONPAY
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