Number source reservation method and device, electronic equipment and computer readable storage medium

A number source and appointment time technology, applied in the computer field, can solve the problems of increasing the waiting time of medical staff and patients, waste of resources, and reducing the efficiency of consultation, so as to improve the efficiency of consultation, reduce fragmented time, and reduce waiting time.

Pending Publication Date: 2021-05-28
北京尚医智信健康管理有限公司
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AI-Extracted Technical Summary

Problems solved by technology

However, since the same medical staff can visit multiple medical services at the same time, when a patient makes an appointment for a video consultation service with the source time slot of 10:00-10:05, the source time of 10:00-10:06 The ordinary account service of the slice has also been marked and cannot be reserve...
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Method used

[0132] Specifically, based on the first remaining proportion and the corresponding time period occupancy threshold, determine whether each relevant number source time period can be reserved, specifically may include: if the first remaining proportion is not greater than the corresponding time period occupancy threshold, it is determined that each relevant number source time period cannot be reserved; if the first remaining proportion is greater than the corresponding time period occupancy threshold, it is determined that each number source time period can be reserved. In this embodiment of the application, it is determined whether each relevant number source time period can be reserved again through the relationship between the first remaining proportion and the corresponding time period occupancy threshold, instead of directly reserving each relevant number source time period Marked as non-reservable, that is, the relevant number source time period in the first remaining proportion that is greater than the corresponding time period occupancy threshold can also be reserved, thereby reducing the occurrence of fragmented time, further reducing the waste of resources, and further reducing The waiting time of medical staff and patients is improved, and the efficiency of consultation is improved.
[0150] For the embodiment of this application, in the above embodiment, when the number source time period reserved by the user has been actually occupied, the time period of the number source reserved by the user is offset accor...
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Abstract

The invention relates to a number source appointment method and device, electronic equipment and a computer readable storage medium, and the method comprises the steps: determining a service type and an appointment time period of user appointment according to a number source appointment instruction when the number source appointment instruction triggered by a user is detected, then determining whether a reservation time period corresponding to the service type reserved by the user can be reserved, if so, determining a time period actually occupied by the current reservation, and determining a number source time period related to the actually occupied time period in other service types according to the actually occupied time period; and then determining whether each number source time period related to the actually occupied time period can be reserved or not according to a relationship between the actually occupied time period and each number source time period related to the actually occupied time period and a corresponding time period occupation threshold value. According to the invention, fragmented time can be reduced, resource waste can be reduced, the waiting time of medical staff and patients can be reduced, and the inquiry efficiency can be improved.

Application Domain

ForecastingHealthcare resources and facilities

Technology Topic

Medical staffComputer network +5

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  • Number source reservation method and device, electronic equipment and computer readable storage medium
  • Number source reservation method and device, electronic equipment and computer readable storage medium
  • Number source reservation method and device, electronic equipment and computer readable storage medium

Examples

  • Experimental program(1)

Example Embodiment

[0093]The present application will be further described below with reference to the accompanying drawings.
[0094]The present specific embodiment is merely an explanation of the present application, which is not limited to the present application, and those skilled in the art can make a modification of this embodiment without creative contributions as needed, but as long as the rights according to the present application It is required to be protected by the patent law.
[0095]In order to make the objects, technical solutions, and advantages of the present application, the technical solutions in the present application embodiment will be clearly described, and the described embodiments will be described in conjunction with the drawings in the present application embodiment. It is an embodiment of the present application, not all of the embodiments. Based on the embodiments in this application, all other embodiments obtained by those of ordinary skill in the art without creative labor, are the scope of the present application.
[0096]Further, in this paper, "and / or" herein is merely a correlation relationship to the associated object, indicating that there may be three relationships, such as A and / or B, which can be represented: Alone A, while there is A and B, There are three cases of B alone. In addition, the characters "/" in this article, if there is no special description, generally means that the front and rear association object is a "or" relationship.
[0097]The following is a further detailed description of the embodiments of the present application.
[0098]The present application embodiment relates to a method of reserving an appointment, and the source reservation can be applied to any source reservation scene, and in the case of the hospital number source, the hospital number is reserved. In the scene, each medical personnel can be appointed in the time period of time, for example, video consultation services, ordinary service, and expert service, but due to a medical staff Only one medical service can only be visited at the same time, but the service frequency of each medical service is different. When the patient appoints 10: 00-10: 05, the video consultation service of this source, then 10: 00-10 : 06 The ordinary service of this source of the time slice has also been marked, and it is not reserved, 10: 00-10: 10 The expert number service of the source of this number is also marked, and it cannot be reserved. This may result in a fragmentation time of 10: 05-10: 10, in order to reduce the debris time, reduce waste, etc., the present application provides a number of methods for retrieving a source, specifically, detailed with the following examples.
[0099]The present application provides a number of ways to reserve a source, such asfigure 1 As shown, the electronic device is executed, the method includes:
[0100]Step S101, the signal source is detected when the reservation instruction triggered by the user, to determine the type of service reservation and the reservation period in accordance with the user signal source reservation instruction.
[0101]For the purposes of the present application, the patient can perform the number source by wire or the line, and when the patient is retrieved by the source, the user triggered by the electronic device is triggered by the source appointment instruction to pass the terminal through the mobile phone. The number source reserved instruction triggered; when the patient is retrieved by the source in the line, the number of users who detect the user triggered by the electronic device can make an instruction instruction that the medical staff is triggered, and in the present application embodiment Do not limit this.
[0102]For the present application example, the number of service types carrying the patient's reservation in the instruction instructions and the appointment time period. The type of service involved in the present application embodiment can be a medical service type, such as a video consultation service, a normal number service, and a special service. In the present application embodiment, the type of service is not limited to the medical service type, any service type that can be reserved for the number of the claim embodiment, for example, can also include a bank service type.
[0103]Step S102: Determine whether the user's reservation has a reservation time period can be reserved.
[0104]For the embodiments of the present application, the service frequency corresponding to different service types can be different, for example, the video consultation service corresponds to a source appointment time period every 5 minutes, and the ordinary number service corresponds to one source appointment time, expert number Services correspond to one source appointment time period every 10 minutes. In the present application embodiment, the user's reservation has a reservation time period corresponding to a source of the service type.
[0105]Specifically, after determining the type of service type and the time period of the user reservation and the appointment period, it is determined whether the service type can be approved within the appointment time period.
[0106]Step S103, if it can be reserved, it is determined that the time period currently occupying the actual occupation, and determines the number source time period related to the actual occupancy in the other service types according to the actual occupied time period.
[0107]For the purposes of the present application, if the service type and the appointment time period according to the user reservation can be appointing within the appointment period, the time period of this reservation actual occupation is determined. Wherein, the actual occupation time period of this appointment can be the same as the time period of the user, and may be less than the user's appointment. It is not limited in the embodiments of the present application.
[0108]Specifically, the other services described in the present application embodiments are other of the service types other than the service type of the user to make an appointment of the service type of the user's reservation. For example, in the hospital reservation scene, the medical staff appointment can take the video consultation service, ordinary service and expert service, and the user's appointment is a video consultation service, and the other service types contain ordinary service. And expert service.
[0109]For the present application, the number source time period associated with the actual occupancy period in any of the other service types can include: the number of time segments in each number in any of the other service types. Source time. In the present application embodiment, the number source time period associated with the actual occupancy period in any of the other service types may be a source time period, or may be at least two source time periods. This is not limited in the present application embodiment.
[0110]Step S104, according to the actual occupancy period with the relationship between the number source time period associated with the actual occupancy period, and the corresponding time period occupies the threshold, determine the number source period related to the actual time period. Whether it can be reserved.
[0111]Specifically, the corresponding time period occupancy threshold in the present application may be a fixed time period occupancy threshold, for example 0.75, or a time period corresponding to the target personnel to reserve, or may be related to the type of service. The time period occupies the threshold, and the threshold can also be occupied for the time period of manual input, and is not limited in the present application embodiment.
[0112]The present application embodiment provides a number of ways to reserve an appointment, in the present application embodiment, when the user reserves a certain service type of a certain period of time, other individuals are determined according to the actual occupancy time period and corresponding time period occupied thresholds. Whether the severity time period associated with the actual occupancy time period is occupied in the service type, not the number of source time periods corresponding to the other service types, is to be occupied, that is, if the actual occupation time period is determined This time can also be appointments by the user, which can reduce the debris time, reduce the waste of resources, and can also reduce the waiting time of medical staff and patients. Diagnosis efficiency.
[0113]Specifically, the specific execution method in step S101 can be performed by the related art, and may be implemented in the embodiment of the present application. Further, each number source time period in each service type can be marked to mark whether each number source time period can be reserved. In the present application embodiment, the identity of each number source time period can be made by two identifications to mark whether each number source time period can be reserved. For example, the identity of each number source time period may include a first identification and a second identity, wherein the first identification is used to identify the source time period can be reserved, and the second identification is used to identify the source time period cannot be reserved. . Additionally, the identity of each number source time period can mark whether each number source time period can be reserved by at least three identifications. For example, one source time period is marked by three identifiers (first identification, second identification, and third identification), wherein the first identification is used to identify the source time period, and the second identification is used for identification. The source time period is partially occupied but can still be reserved, and the third identification for identifying the source time period cannot be reserved, where the first identification and the second identification are used for identification can be reserved.
[0114]Further, step S102 determines whether the appointment time period corresponding to the service type of the user reservation can be reserved, and the specifically can include determining whether the appointment time may be reserved based on the identity of the reservation time period corresponding to the service type of the user's reservation. Specifically, the appointment time period can be approved by the three identifiers to be approved by each reservation time period, and if the identifier of the appointment time period corresponding to the user reservation is the first identification or the second identification, the user reservation is determined. The reservation time period corresponding to the type of service can be reserved; if the user's appointment is identified as the third identification, it is not possible to determine the reservation time period corresponding to the service type of the user reservation.
[0115]Further, in the present application embodiment, if the time period corresponding to the service type of the user can be reserved, it is determined that the time period of the current reservation may be the same as the appointment time period corresponding to the user's reservation, or less than The user's appointment is a reservation time period. In the present application embodiment, the time period corresponding to the service type corresponding to the user is currently not reserved, the time period of the user's current reservation time is a time period corresponding to the user's reservation service type. That is, if the user reserves 10: 00-10: 05, it is currently not approved for any medical service at 10: 00-10: 05, it is determined that the user currently appoints the actual occupancy period of 10. In the present application embodiment, in the present application, as an example, if the identifier of the time period corresponding to the user's currently reserved service type is the first identifier, it is determined that the user currently reserves the actual occupation of the user. The user's appointment is corresponding to the time period; if the user's currently reserved service type is identified as the second identifier, it is determined that the time period of the user's current reservation actually occupy a time period corresponding to the service type of the user reservation.
[0116]Further, in the present application embodiment, after determining the time period currently occupying the currently scheduled actual occupation, the number source time period related to the actual occupancy period is determined. Specifically, the number source time period associated with the actual occupancy period in other service types is the number source period in which the other service type is overlapping, including or overlap relationships, and the like. For example, the user appointment is 10: 00-10: 05 video consultation service, and the actual number of source time period is 10: 00-10: 05, and the ordinary service is related to 10: 00-10: 05 The number source period is 10: 00-10: 06, the expert service is 10: 00-10: 10 related number 10: 00-10: 10, such asfigure 2 Indicated.
[0117]Further, in the present application embodiment, the time period of the current reservation can be labeled on the corresponding time axis, or the time period of each service type and each service type can be marked on the timeline of each service type. Whether in each time period can be reserved. In the present application embodiment, the timeline corresponding to each service type may be a first time axis (an susceptible time axis); each medical person actually occupies the labeling by the second time axis (according to the time axis) . For example, in the medical service, each medical staff corresponds to a second time axis, and each medical personnel can have a first time axis respectively. For example, medical staff 1 can take a visit service, ordinary service, and expert number service, where the medical staff 1 actually occupies the time to be labeled by the second time axis, and the number of sources during the video consultation service is The case can be labeled by the first timed axis corresponding to the video consultation service. The case of each number source time period in the normal number service can be labeled, and the expert number service is conducted through the first time period corresponding to the normal number service. The case where each number source time period is occupied can be labeled through the first time axis corresponding to the expert.
[0118]Further, it is determined that the time period currently occupied by the current appointment is further included: the time period in which the actual occupied time is labeled on the corresponding second time axis; and the first time axis corresponding to the service type of the user reservation, will make an appointment time Segment mark is not allowed.
[0119]For the embodiment of the present application, the step of labeled the actual occupied time on the corresponding second time axis can be executed on the first time axis corresponding to the user's reservation to the first time axis as an unauthorized step. However, it is also possible to execute after marking the appointment time period as an unauthorized step on the first time axis corresponding to the service type of the user's appointment.
[0120]In the above embodiment, it is pointed out that the second time axis corresponds to the time axis corresponding to the target object being reserved, that is, the time period that is labeled the target object is actually occupied. In the scenario of the hospital number, the second time axis is the time period actually occupied by the medical staff.
[0121]In the above example, the time period of the time occupied by the second time axis of the appointment target object is 10: 00-10: 05; the videostrictive time axis corresponding to the video consultation service type will be 10: 00-10. : 05 This source time period is marked as an inexpensive (account for it).
[0122]A possible implementation of the present application embodiment, step S104 may specifically include step S1041 (not shown), step S1042 (not shown) and step S1043 (not shown in the figure), where
[0123]Step S1041 determines the remaining time period in each associated number source time period based on the relationship between the actual occupied time period with each related number source time period.
[0124]Specifically, each related number source time period in the present application embodiment is either associated number source time period. That is, step S1041 determines the remaining time period in any related number source time period based on the relationship between the actual occupied time period and any relevant number source time period.
[0125]Specifically, based on the relationship between the actual occupancy and each associated number source period, the remaining time period in each associated number source period may include: if the actual occupied time period contains each associated The source time period, determine the remaining time period in each related number source time period is 0; if the actual occupancy time period is included in each related source time period, the first remaining time period and / Or the second remaining time period; if there is an intersection between the actual occupancy time period and each associated number source time period, it is determined that the cross time, and according to the cross time and each associated number source time period determines the remaining time period. . That is, if the actual occupied time period contains the associated number source time period, it is determined that the remaining time period in the relevant number source time period is 0; if the actual occupied time period is included in the relevant number source The time period is determined that at least one remaining time period (the first remaining time period and / or second remaining time period) may be present in the relevant number source period; if the actual occupancy period is present, the relevant number source period exists. To cross, determine the cross-time period and then determine the remaining time period based on the relevant number source period and the cross-time period. The first remaining time includes: the difference between the start time of the actual occupancy period and the start time of each associated number source period, the second remaining time period includes each related source period. The difference between the termination time of the termination time and the actual occupancy period.
[0126]For example, ifimage 3 As shown, if the source of the user is 10: 00-10: 05, the actual occupancy period is 10: 00-10: 05, the ordinary service is 10: 00- 10:05 Related Source Time Section is 10: 00-10: 06, the expert service is 10: 00-10: 05 is 10: 00-10: 10, the actual occupied The time period is included in the number of source time periods 10: 00-10: 06 in the ordinary service, the remaining time period in the number of ordinary service 10: 00-10: 06 is time period 1, At the same time, the actual time period is included in the number of senior service 10: 00-10: 10, the expert number service 10: 00-10: 10 is the remaining time period in the period of time. Time segment 2.
[0127]Step S1042, the first remaining account ratio is determined based on the remaining time period and the corresponding service frequency in each associated number source period.
[0128]Specifically, the service frequency in the present application is the interval of the number source time period, in the present application embodiment, if the source intermediate segment is calculated according to the minute, the service frequency is calculated according to the minute; if the source intermediate segment Second, the service frequency is calculated in seconds. It is not limited in the embodiments of the present application.
[0129]For example, the time period of each number source period corresponding to the video consultation service is 5 minutes, and the video consultation service corresponds to the service frequency of 5, and the time period of each number source period corresponding to the general question service is 6. In a minute, the service frequency corresponding to the ordinary service is 6. The length of the service frequency corresponding to the expert number service is 10 minutes. The service frequency is 10.
[0130]Specifically, the first remaining time of each associated number source time = the remaining time period / corresponding service frequency in each associated number source time period. For example, the remaining time period in the normal number of services can include a pre-remaining time period (first remaining time period) is 10: 00-10: 00, and the remaining time period (second time period) is 10: 06-10: 05, i.e., the first remaining time ratio of the remaining time period is (10: 00-10: 00) / 6 = 0, the first remaining proportion of the remaining time period (second time period) is (10:06) -10: 05) /6=0.17; The remaining time period in the expert service can also include the remaining time period 10: 00-10: 00-10-10-10: 10-10: 10-10: 10-10: 00, that is, the remaining time period The first remaining accounting is (10: 00-10: 00) / 10 = 0, the remaining time period is (10: 10-10: 05) /10=0.5.
[0131]Step S1043, based on the first remaining proportional to the corresponding time period, it is determined whether each associated number source time period can be reserved.
[0132]Specifically, based on the first remaining proportional to the corresponding time period occupancy threshold, it is determined whether each associated number source time period can be reserved, and the specific may include: if the first remaining accounting is not greater than the corresponding time period occupancy threshold, It is determined that each associated number source time period cannot be reserved; if the first remaining accounting is greater than the corresponding time period occupied threshold, it is determined that each number source time period can be reserved. In the present application embodiment, the relationship of the threshold of the corresponding time period is determined by the first remaining accounting, whether each related number source time period can be reserved again, not directly related to each number source period. It can not be reserved, that is, the relevant number of the first remaining accounting is greater than the corresponding time period occupying threshold, so that the debris time can be reduced, further reducing the waste of resources, and further reduces further reduction The wait time of medical staff and patients improved the level of consultation.
[0133]For example, the time period occupancy threshold is a predetermined value 0.45, and the first remaining time period of 10: 00-10: 06 in the normal number service is 0, less than time period occupancy threshold 0.45, the first remaining time ratio of the remaining time period is 0.17, which is less than the time period occupation threshold 0.45, determine the relevant number source period 10: 00-10: 06 in the normal number service, can not be appointing; expert service 10 : 00-10: 10 The first remaining time period of the corresponding time period of 00-10: 10 is 0, and the first remaining accounting ratio of the remaining time period is 0.5, which is determined by the number of time periods. The relevant number source segmentation in the service is 10: 00-10: 10 can be reserved.
[0134]Further, based on the first remaining proportion and the corresponding time period occupancy threshold, it is determined whether each number source time period can be reserved, and may also include: if it can be reserved, the first period corresponding to each number source time period On the one-time axis, each number source time period is marked as a can be reserved; if it is not allowed to be reserved, the source time period is labeled as an unauthorized reservation on the first time axis corresponding to each number source time period. . In the present application embodiment, the first time axis may be referred to as an empty time axis, and the second time axis can be referred to as a preceptive time axis. Among them, a target object can correspond to a time axis, and the various service types that a target object can perform correspond to an empty time axis. In the present application embodiment, the time axis is used to characterize the time period actually occupied by the target object.
[0135]On the above example, the relevant number of the normal number service is determined to be unauthorized, and the omitted time axis of the general number service is taught in the number of the number of time axes corresponding to the ordinary number service. Reservations (accounts for), the relevant number of the expert service service, 10: 00-10: 10, determined to make an appointment, the number of the empty time axis corresponding to the expert number service 10: 00-10: 10 The tag can be reserved (empty).
[0136]Further, in the above embodiment, the appointment time period corresponding to the user's reservation is mainly described, but there is a possible implementation method, that is, the user's reservation service type corresponding to the appointment time period The case of being reserved, for example, the user's appointment 10: 10-10: 20 expert number service, by querying the ivualized time axis corresponding to the expert number service 10: 10-10: 20, can not make an appointment (or account for That is, the expert service service of the user's appointment 10: 10-10: 20 cannot be reserved, as described below with reference to the following examples.
[0137]Another possible implementation manner of the present application embodiment, and step S102 may also include: if it is not allowed to be reserved, the offset time period is determined based on the appointment time period, the service type corresponding to the offset time period; based on the part The reserved time period and the current actual failure time period are currently actually the time period, determine whether the offset will be reserved.
[0138]Among them, the offset of the appointment time period includes: the offset first reservation time period and the offset of the second reservation period, the offset first reservation period is the first translation direction in the first translation direction. After the translational time period, the offset second appointment time is a time period after translation of the appointment time in the second translation direction.
[0139]Specifically, the offset rate in the present application can be used to characterize the time period that the user can retrieve the time. In the present application embodiment, the offset ratios corresponding to each service type may be the same, and each is also different, and may be partially identical. It is not limited in the embodiments of the present application.
[0140]Specifically, according to the appointment time period, the service type corresponding to the offset time period, the user can include: obtaining a service frequency of the service type; based on the service frequency of the service type and the offset rate corresponding to the service type , Determine the range of offset; determine the offset of the appointment time period based on the reservation time period and the offset range.
[0141]Specifically, the offset range = Service Frequency × Service Type of Service Type The offset rate. In the present application embodiment, the offset of the appointment may be offset to the first time direction in accordance with the offset range in the first time direction, and will be the first after the offset first. The time period; the offset of the appointment period may be offset to the second time direction in the second time direction in the offset range, and the offset of the appointment period is used as the second time period after the offset. In the present application embodiment, the start time of the first time period after the offset = the start time-offset range of the appointment time period, the end time of the first time period after the offset = the start of the appointment period Time-segment-offset range; start time after the offset of second time period = start time + offset range of the reservation period + offset, the end time of the second time period after the offset = termination time of the appointment period + Offset range.
[0142]On the above example, for example, the service frequency of the expert number service is 10. The offset ratio corresponding to the expert number service is 0.4, the offset range = 10 × 0.4 = 4, the first time period after the offset is 10: 06- At 10:16, the second time period after the offset is 10: 14-10: 24.
[0143]Specifically, based on the offset reservation time period and the current actual unusual time period, it is determined whether the offset will be appointment, and the specific may include: if the offset reservation time period is not currently actually There is a cross between the occupied time, determine the unusual period of time within the cross-time period; determine the second remaining account ratio based on the service frequency corresponding to the service type in the cross-time period, determined the second remaining accounting; based on the second The remaining proportional and corresponding time period occupies the threshold, determine whether the offset reservation time period can be reserved. In the present application embodiment, the currently actually not occupying time can be acquired by the time segment that is not occupied by the time axis corresponding to the target object being reserved.
[0144]Specifically, the second remaining accounting ratio = the service frequency corresponding to the time-long / service type of the time period is not occupied during the cross-time period. In the present application embodiment, if the second remaining accounting is greater than the corresponding time period occupies a threshold, the appointment time period after the appointment can be reserved; in turn, the appointment time period after the deviation is not reserved.
[0145]On the above example, the current actual time period is 10: 05-10: 15, the first time period after the offset is 10: 06-10: 16, that is, the offset reservation time period and the current actual There is a cross between the occupied time period, where the cross time period is 10: 06-10: 15, the length of the time period in the cross-time period is not occupied by 9 minutes, the service frequency corresponding to the expert number service is 10, then The second remaining accounts ratio = 9 minutes / 10=0.9, further, the time period corresponding to the expert number service is 0.75, then the first time period 10: 06-10: 16 after the offset can be reserved;
[0146]Further, the second time period after the offset is 10: 14-10: 24, that is, the offset reservation time period and the current actual unusual time period have intersections, where the cross time period is 10:14 -10: 15, the length of the time period in the cross-time period is 1 minute, the service frequency corresponding to the expert number service is 10, then the second remaining accounting = 1 minute / 10=0.1, further, expert number The time period of the service corresponding to 0.75 is 0.75, and the second time period 10: 14-10: 14-10: 24 after the offset cannot be reserved.
[0147]Further, based on the offset reservation time period and the current relationship of the currently actually occupying time period, it is determined whether the offset will be reserved, and the specific may include: if the offset retrieval time period is included in the current In fact, it is not occupied within the time period, it is determined that the offset will be reserved. For example, if the period of the time period corresponding to the expert number service is 0.75, the actual idle time period is 10: 06-10: 17, the offset first reservation time period is 10: 06-10: 16, that is, The first reservation time period behind is included in the current actual occupancy period, that is, the first time period after the offset can be reserved.
[0148]Further, if the first time period after the offset can be reserved, the method can also include: the second time period after the offset is subselected with the offset. The second remaining accounting is determined as a time period of the reservation.
[0149]For example, both the first time period and the offset after the offset can be reserved, and the second remaining accounting of the first time period after the offset is greater than the second time period after the offset. The second remaining accounting can determine the first time period after the offset is a time period of the reservation.
[0150]For the present application embodiment, in the above embodiment, the number source time period of the user reserves is actually occupied. By offset by the number source time period for the user to determine whether the offset time period is determined. It can be occupied, that is, by offset by the number source time period for the user reservation, so that the offset time period is occupied by the user, it can further use the debris time, reduce the occurrence of the debris time, and further reduce The waste of resources and the wait time of medical staff and patients to enhance the level of consultation.
[0151]Further, in order to further reduce the occurrence of fragmentation and the waste of resources, the debris time can be reorganized by manual intervention. For example, the medical staff can view the current reservation, and can determine the current fragment according to their own capabilities. Time can make an appointment medical service, and push the medical service and the current fragmentation time to make the user can reserve the debris time, or when the medical hospital suddenly receives a patient, it can be based on the current reservation. The fragmentation time available, and the patient is used to receive the patient. In the present application embodiment, the fragmentation time is recombinantly utilized by manual intervention, further reduces the occurrence of fragmentation, the waste of resources and the waiting time of medical staff and patients, and further enhances the level of consultation.
[0152]In order to better introduce the present application embodiment, a specific example is provided, wherein the patient 1 appoints a video consultation service of medical 1 at 10: 00-10: 05, the time axis corresponds to the medical care 1. The labeled time is 10: 00-10: 05. The number of senior service related to medical 1 is 10: 00-10: 06, the medical department of the medical 1 is related to the relevant number The source time period is 10: 00-10: 10, and the first remaining proportion of the number of senior service associated with the normal number of medical 1 is 10: 00-10: 06 based on the above manner is 0.17, less than time The segment occupies the threshold 0.45, then marked as a real (cannot be reserved), the number of senior source periods related to the expert number service of medical 1 is 10: 00-10: 10, the first remaining account ratio is 0.5, greater than time The segment occupies a threshold 0.45. The marker is suspended (can be reserved), the perimeter, video consultation service corresponds to the perimeter, and the peri-numbered service corresponding to the medical care 1, the empty time axis and expert number The service corresponds to the objective time axis, which is specificallyFigure 4 Indicated;
[0153]Another example, another patient 2 reservation 10: 06-10: 12 normal number of services, the number of other services related to other services, the time period for the video consultation service includes 10: 05-10: 10 Source time period and 10: 10-10: 15 source time, the relevant time period of expert service service includes 10: 00-10: 10 and 10: 10-10: 20, where ordinary service is 10 : 05-10: 10 can include 10: 06-10: 05, after the remaining time period is 0, then the first remaining proportion of the previous remaining time period is (10: 06-10: 05) / 5 = 0.2, the first remaining time ratio of the remaining time period is 0/5 = 0; 10: 10-10: 15 Source time period is 10: 15-10: 12, the corresponding first The remaining proportion is (10: 15-10: 12) /5=0.6; the remaining time period in the expert service service is 10: 20-10: 12, that is, the corresponding first remaining proportion of: (10:20 -10: 12) /10=0.8, for example, the time period occupation threshold is a predetermined value 0.45, another patient reservation 10: 06-10: 12 ordinary service, video consultation service related time period contains 10 : The first remaining accounting ratio of the source time period of 05-10: 10 is less than 0.45, and the first remaining proportion of the number of source time periods of 10: 10-10: 15 is determined to be reserved. The relevant time period in the expert service service includes 10: 10-10: 20, the corresponding first remaining account ratio is 0.8, and the time period corresponding to the expert number is 0.75, and is also appointment, the medical staff 1 Recently, the time axis is labeled, video consultation services, ordinary service, expert number service, respectively, the corresponding emptying time axis,Figure 5 Indicated.
[0154]For example, another patient 3 appointment 10: 10-10: 20 expert number service, 10: 10-10: 20 expert number service is suspended, then determine the appointment, and the time period actually occupied is 10:12 -10: 20, and will be modified by an emptive time axis of the expert number service 10: 10-10: 20; and based on the above method, determine the video consultation service and the ordinary consultation service In the influence of each related number source segment, it is labeled,Figure 6 Indicated.
[0155]In another possible scene, if the patient 1 is reserved, the reservation of the medical staff 1 isfigure 2 As shown, at this time, the patient 4 reserves 10: 15-10: 20 video consultation, then the number of source time related to it in the ordinary service is 10: 12-10: 18, the expert service service is related to Source time period is 10: 10-10: 20, based on the above algorithm, the first remaining account ratio in 10: 12-10: 18 in the ordinary service is 0.5, which is greater than the time period accounting for 0.45, at this time The actual time axis corresponding to the ordinary service is marked as an emptive; the first remaining accounting ratio in 10: 10-10: 20 in expert service is 0.5, less than the expert number time period accounting for 0.75, at this time The expert name is marked as preceptive, and the corresponding number source is marked in the accomplishment of the time axis.Figure 7 Indicated. Further, if the patient 5 reserves 10: 10-10: 20, the expert number is in the middle source period 10: 10-10: 20, based on the above offset calculation, after the offset The first time period 10: 06-10: 16 can be reserved, the second time period 10: 14-10: 24 after the offset is not allowed, that is, the actual occupancy time is 10: 06-10: 15, at this time Source time period 10: 05-10: 10 and 10: 10-10: 10: 06-10: 06-10: 06-10: 12 in ordinary service, 10: 12-10 : 18 is updated to accoup it,Figure 8 Indicated.
[0156]The above embodiment describes a method of reservation from the method flow, and the following examples describe a source reserved from the angle of the virtual module or the virtual unit, and details the following embodiments.
[0157]This application example provides a source to reserve an appointment, such asFigure 9 As shown, the device 90 of the source reservation may include:
[0158]The first determination module 91 is configured to determine the service type and appointment period of the user according to the number source reservation instruction when detecting the user triggered.
[0159]The second determination module 92 is used to determine whether the appointment time period corresponding to the service type of the user reservation can be reserved;
[0160]The third determination module 93 is used to determine the time period currently occupying the currently occupied actual occupation when can be retrieved, and determine the number source period related to the actual time period in the other serial occupations according to the actual occupancy period;
[0161]The fourth determination module 94 is configured to determine each time period associated with the actual occupancy based on the relationship between the actual occupancy period and the actual occupancy period, and the corresponding time period occupies threshold. Source time period can be appointment.
[0162]One possible implementation of the present application embodiment, the fourth determination module 94 is based on the relationship between the number source time period associated with the actual occupancy period according to the actual occupancy, and the corresponding time period occupies thresholds. Determine whether each time period associated with the actual occupancy period can be appointing, specifically for:
[0163]The remaining time period in each related number source time period is determined based on the relationship between the actual occupied time period and each associated number source period;
[0164]Based on the remaining time period and corresponding service frequency based on each related number source period, the first remaining account ratio is determined;
[0165]Based on the first remaining proportion and the corresponding time period occupancy threshold, it is determined whether each relevant number source time period can be reserved.
[0166]Another possible implementation manner of the present application embodiment, the fourth determining module 94 determines the remaining time in each related number source time period based on the relationship between the actual occupancy period and each associated number source time period During the time, specifically for:
[0167]When the actual occupancy period contains each associated number source time period, determine the remaining time period in each related number source time period is 0;
[0168]When the actual occupancy time period is included in each associated number source time period, the first remaining time period and the second remaining time period are determined; where the first remaining time includes: the start time of the actual occupancy period and each The difference between the start time of the associated number source time period, the second remaining time period includes the difference between the termination time of each associated number source period and the end time of the actual occupancy period;
[0169]When the actual occupancy time period is intertteed between each associated number source time period, the cross time is determined, and the remaining time period is determined based on the cross time with each associated number source time period.
[0170]Another possible implementation manner of the present application embodiment, the fourth determining module 94 determines whether each relevant number source time period can be appointment based on the first remaining proportional ratio and the corresponding period of time. in:
[0171]When the first remaining accounting is not greater than the corresponding time period occupies a threshold, it is determined that each relevant number source time period cannot be reserved;
[0172]When the first remaining accounting is greater than the corresponding time period occupies a threshold, it is determined that each number source time period can be reserved;
[0173]The device 90 also includes: a first marking module, wherein
[0174]The first marker module is used to mark each number source time period as a reservation when it can be retrieved, on the first time axis corresponding to each number source time period.
[0175]The first marker module is also used to mark each number source time period as a non-reservation when it is not allowed to be reserved.
[0176]Another possible implementation manner of the present application embodiment, the device 90 also includes a second marker module and a second marking module, wherein
[0177]The second tag module is used to mark the actual occupancy time period on the corresponding second time axis; and
[0178]The first marker module is configured to mark the reservation time period as an inexhaubjectment on the first time axis corresponding to the service type of the user.
[0179]Another possible implementation manner of the present application embodiment, the device 90 also includes: a fifth determining module and a sixth determination module, wherein
[0180]The fifth determination module is used to determine the offset reservation time period according to the appointment time period, the offset rate corresponding to the appointment period, the client type;
[0181]The sixth determination module is used to determine whether the offset after the offset of the appointment period can be reserved if the offset reservation period and the current actual relationship is not occupied.
[0182]Among them, the offset of the appointment time period includes: the offset first reservation time period and the offset of the second reservation period, the offset first reservation period is the first translation direction in the first translation direction. After the translational time period, the offset second appointment time is a time period after translation of the appointment time in the second translation direction.
[0183]Another possible implementation manner of the present application embodiment, the fifth determination module determines the offset time period, when the offset time period is determined according to the appointment time period, the service type, and is specifically used for:
[0184]Get the service frequency of the service type;
[0185]Based on the service frequency of the service type and the offset rate corresponding to the service type, the offset range is determined;
[0186]Based on the appointment time period and the offset range, the offset of the appointment period is determined.
[0187]Another possible implementation manner of the present application embodiment, the sixth determination module determines whether the offset after the offset time period is reservation based on the offset of the appointment time period and the current actual period of time, and is determined whether the offset will be reserved. Specific use in:
[0188]When the offset of reserved time periods are intersive between the currently actually not occupied, it is determined that the unusual period of time during the cross-time period is determined;
[0189]The second remaining account ratio is determined based on the service frequency corresponding to the service type corresponding to the type of time period and the service type;
[0190]Based on the second remaining accounting and the corresponding time period occupies threshold, it is determined whether the offset after the offset can be reserved.
[0191]Another possible implementation manner of the present application embodiment, when the first time period after the offset, the second time period after the offset can be reserved, the device 90 also includes: seventh determining module, wherein
[0192]The seventh determination module is configured to determine the time period of the second remaining in the second period of time after the offset of the first time period and the offset is determined to be a time period.
[0193]For the present application, the first determination module 91, the second determination module 92, the third determining module 93, the fourth determining module 94, the fifth determining module, the sixth determination module, and the seventh determining module can be the same. Modules; can also be different to determine modules; may also partially have the same determination module, partially different determining modules. It is not limited in the embodiments of the present application.
[0194]For the present application, the first marker module, and the second marker module may be the same indicia module, or may be different marker modules, which are not limited in the present application embodiment.
[0195]The present application provides a source of a source reservation, in the present application embodiment, when the user reserves a certain service type of a certain period of time, other individuals are determined according to the actual occupancy period and the corresponding time period occupied threshold. Whether the severity time period associated with the actual occupancy time period is occupied in the service type, not the number of source time periods corresponding to the other service types, is to be occupied, that is, if the actual occupation time period is determined This time period can also be appointed by the user, which can reduce the debris time, reduce the waste of resources, and can also reduce the waiting time of medical staff and patients. The consultation efficiency.
[0196]An electronic device is provided in the present application example, such asFigure 10DistanceFigure 10The displayed electronic device 1000 includes a processor 1001 and a memory 1003. Wherein, the processor 1001 and the memory 1003 are connected, as connected by bus 5002. Alternatively, the electronic device 1000 may also include a transceiver 1004. It should be noted that the transceiver 1004 is not limited to one in the actual application, and the configuration of the electronic device 1000 does not constitute a defined limit of the present application embodiment.
[0197]Processor 1001 can be a CPU (Central Processing Unit, Central Processor), Universal Processor, DSP (Digital Signal Processor, Data Signal Processor), ASIC (Application Specific ", FPGA (Field Programmable Gate Array, Field programmable gate array) or other programmable logic devices, transistor logic devices, hardware components, or any combination thereof. It can implement or perform various exemplary logical blocks, modules, and circuitry described in connection with the present application disclosure. The processor 1001 may also be a combination of computing functions, such as a combination of one or more microprocessors, DSP, and microprocessors.
[0198]Bus 1002 can include a passage, transmitting information between the components. Bus 1002 can be a PCI (Peripheral Component Interconnect, peripheral component interconnect) bus or EISA (ExtendedUstry Standard Architecture, extended industrial standard structure) bus. Bus 1002 can be divided into address bus, data bus, control bus, etc. For ease of expression,Figure 10Always use only one thick line, but does not mean that there is only one bus or a type of bus.
[0199]Memory 1003 can be a ROM (RAD ONLY MEMORY, read-only memory) or other type of static storage device that can store static information and instructions, RAM (Random Access Memory, Random Access Memory) or other types of storage information and instructions. Dynamic storage devices can also be an EEPROM (Electrically ErasableProgrammable Read Only Memory, Electro-Programmable Read-On Memory), CD-ROM (Compact Discread Only Memory, A read-only CD) or other CD storage, CD storage (including compressed disc, Laser disc, disc, digital universal disc, blue disc, etc.), disk storage medium or other magnetic storage device, or can be used to carry or store desired program code with instruction or data structural form and can be accessed by computer Medium, but is not limited thereto.
[0200]The memory 1003 is configured to store the application code of the present application, and is controlled by the processor 1001. The processor 1001 is configured to perform the application code stored in the memory 1003 to implement the content shown in the foregoing method embodiment.
[0201]Among them, electronic devices include, but are not limited to: mobile phones, laptops, digital broadcast receivers, PDA (personal digital assistants), PAD (tablet), PMP (portable multimedia player), car terminal (such as car navigation terminal), etc. Waiting for mobile terminals and fixed terminals such as digital TV, desktop computers, etc. It can also be servers, etc.Figure 10The illustrated electronic device is merely an example, and there is no limit to the function and the range of use of the present disclosure.
[0202]The present application provides a computer readable storage medium that stores a computer program on the computer readable storage medium, and when it is running on the computer, the computer can perform the corresponding content in the foregoing method embodiment. As compared with the prior art, the present application implements a certain service type of a certain period of time in the present application, according to the actual occupancy period and the corresponding time period occupied threshold, other various service types are related to the actual occupation period. Whether the source time period is occupied, not the number source time period corresponding to the other service types directly as being occupied, that is, if determined to determine other service types associated with the actual occupancy time period When the segment is not occupied, this time can also be reserved by the user, which can reduce the debris time, reduce the waste of resources, and can also reduce the wait time of medical staff and patients, which can improve the consultation efficiency.
[0203]It should be understood that although various steps in the flowcharts of the drawings are displayed in accordance with the instructions of the arrow, these steps are not necessarily performed in the order indicated by the arrow. Unless otherwise specified herein, the implementation of these steps does not have a strict order restriction, which can be performed in other orders. Moreover, at least a portion of the steps in the flowcharts of the drawings may include multiple sub-steps or multiple stages, which are not necessarily performed at the same time, but can be performed at different times, and their execution sequence is also It is not necessary to perform in turn, but can be performed or alternately performed with at least a portion of the sub-step or phase of other steps or other steps.
[0204]The above is only the embodiments of the present invention, which should be pointed out that a number of improvements and moisters can also be made without departing from the principles of the present invention, these improvements and moisters are also made without departing from the principles of the present invention. It should be considered as the scope of protection of the present application.

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