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Information processing method and device

An information processing method and a technology for prompting information, which are applied in the field of information processing methods and devices, can solve problems such as inability to find answers, excessive inquiries about user experience, omissions or errors, etc., to reduce configuration errors, reduce unreasonable slot configuration, Realize the effect of refined management

Pending Publication Date: 2021-07-23
LENOVO (BEIJING) LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] The configuration of the conversation slot value in the above-mentioned dialogue system is particularly important. If there is an omission or an error in the configuration of the conversation slot South West West, it may lead to the problem of no matching answer or missing answer.
[0004] In addition, if the user question is common to a certain session slot value, continuing to fetch each session slot value to ask will lead to excessive asking and poor user experience

Method used

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  • Information processing method and device
  • Information processing method and device
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Embodiment Construction

[0025] In order to make the purpose, features, and advantages of the application more obvious and understandable, the technical solutions in the embodiments of the application will be clearly and completely described below in conjunction with the accompanying drawings in the embodiments of the application. Obviously, the described The embodiments are only some of the embodiments of the present application, but not all of them. Based on the embodiments in this application, all other embodiments obtained by those skilled in the art without making creative efforts belong to the scope of protection of this application.

[0026] In the description of this specification, descriptions referring to the terms "one embodiment", "some embodiments", "example", "specific examples", or "some examples" mean that specific features described in connection with the embodiment or example , structure, material or characteristic is included in at least one embodiment or example of the present appl...

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Abstract

The invention discloses an information processing method and device. According to the method, when an intention is configured, whether slot configuration performed by an administrator meets a set condition or not can be judged according to a knowledge graph corresponding to the intention, and prompt information is given to help the administrator to correct the slot configuration when the slot configuration does not meet the set condition. By means of the method, fine management of the intention and the slot position can be achieved, the conditions of configuration errors, configuration information omission or redundant slot position configuration and the like are reduced, and then various problems caused by unreasonable slot position configuration in the man-machine conversation process can be reduced.

Description

technical field [0001] The present application relates to the field of computer information processing, in particular to an information processing method and device. Background technique [0002] At present, in the dialog system, especially in the dialog system of business processing, the corresponding answer set is usually found according to the conversation intention determined by the user's question, and then the accurate answer to a certain question is filtered out by the conversation slot. [0003] In the above-mentioned dialogue system, the configuration of the conversation slot value is particularly important. If there is an omission or error in the configuration of the conversation slot, it may lead to the problem of no matching answer or missing answer. [0004] In addition, if the user question is common to a certain session slot value, continuing to extract each session slot value for query will lead to excessive asking and poor user experience. Contents of the ...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F16/36G06F40/205G06F40/295G06Q30/00
CPCG06F16/367G06F40/205G06F40/295G06Q30/01
Inventor 张涵初胡长建
Owner LENOVO (BEIJING) LTD