Dialogue interaction processing method and computer readable storage medium
A technology for interactive processing and interactive data, applied in computing, electrical digital data processing, special data processing applications, etc., to achieve the effect of improving user experience
Active Publication Date: 2021-10-01
KE COM (BEIJING) TECHNOLOGY CO LTD
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The second object of the present invention is to also provide a multi-task dialogue interaction processing method and its device, which solve the problem of how to effectively manage the switching of dialogue topics in the multi-task dialogue interaction process
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[0046] The present invention is described in detail below through specific embodiments, so that those skilled in the art can easily implement the present invention according to the content disclosed in the specification. The embodiments described below are only some of the embodiments of the present invention, but not all of them. Based on the embodiments described in this specification, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts fall within the protection scope of the present invention. It should be noted that, in the case of no conflict, the embodiments in this specification and the features in the embodiments can be combined with each other.
[0047] In task-based dialog management, the finite state machine-based method uses a process topology graph to represent multiple rounds of dialog, a state node represents a dialog event, and an edge represents a state transition condition, thereby separating dialog design fr...
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The invention provides a dialogue interaction processing method and a computer readable storage medium. The single-task dialogue interaction processing method comprises the following steps: receiving dialogue interaction data input by a user; performing natural language understanding on dialogue interaction data input by a user, identifying user intentions and analyzing slot positions; according to the intention of the user and / or the slot position, executing the operation by combining a state driving mode and utilizing a dialogue trajectory tracking backtracking and slot position constraint mechanism according to the business logic of modeling by using a finite state machine; and generating response feedback data, and returning the response feedback data to the user. According to the dialogue interaction processing method provided by the invention, a flexible dialogue management capability can be provided while the accuracy of dialogue service logic is ensured, the user experience is improved, and the construction, updating and maintenance costs of a dialogue task can be reduced.
Description
technical field [0001] The invention relates to the field of computer human-computer interaction, in particular to a single-task and multi-task dialogue interaction processing method and a computer-readable storage medium. Background technique [0002] In recent years, with the continuous introduction of the research results of task-based dialogue interaction, more and more task-based dialogue interaction systems have been applied to actual scenarios. Existing task-based dialogue management systems are mainly divided into data-driven (Data-driven) methods and manual design (Hand-crafted) methods. [0003] Among them, the data-driven method is further divided into an end-to-end (End to End) method and a pipeline (Pipeline) method. The end-to-end approach uses recurrent neural networks, memory networks, neural Turing machines, etc. to train multi-turn dialogue models. The pipeline method divides the dialogue model into two parts: state tracking and dialogue policy. State tra...
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Login to View More IPC IPC(8): G06F16/332
CPCG06F16/3329
Inventor 张晓杉冯伟陈开江
Owner KE COM (BEIJING) TECHNOLOGY CO LTD