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Delivery method and device, storage medium, and electronic equipment

A delivery request and redistribution technology, which is applied in the direction of program control devices, logistics, instruments, etc., can solve the problems of unreachable and unreceived items for wrong items, and achieve the effect of improving feedback efficiency

Pending Publication Date: 2022-01-28
BEIJING SANKUAI ONLINE TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, the correct consignee of the wrong item received by this user may not receive the item they ordered, and the wrong item will not reach the correct user

Method used

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  • Delivery method and device, storage medium, and electronic equipment
  • Delivery method and device, storage medium, and electronic equipment
  • Delivery method and device, storage medium, and electronic equipment

Examples

Experimental program
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Embodiment Construction

[0069] Specific embodiments of the present disclosure will be described in detail below in conjunction with the accompanying drawings. It should be understood that the specific embodiments described here are only used to illustrate and explain the present disclosure, and are not intended to limit the present disclosure.

[0070] In related technologies, if the user finds that the delivered items do not match the ordered items after picking up the order, the user can contact the delivery rider who delivered the order to give feedback. Alternatively, the user can also contact the merchant for feedback. After delivery riders or merchants define their responsibilities for the wrong orders reported by users, the responsible parties will compensate the users, such as re-delivering correct items to the users, or refunding compensation to the users. For example, as figure 1 As shown, when a consumer finds that the delivery item does not match the item ordered, he or she reports to t...

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PUM

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Abstract

The invention relates to a delivery method and device, a storage medium, and electronic equipment. The method comprises the following steps: in the case of determining that a target delivery rider has delivered a delivery article to a first user, in response to receiving a re-delivery request for the delivery article sent by the first user, re-assigning a target delivery address for the delivery article, wherein the re-delivery request is sent under the condition that the first user determines that the received delivery article is different from the article actually ordered by the first user; regenerating a to-be-delivered task according to a delivery address of the first user and the target delivery address; delivering the to-be-delivered task to a first delivery rider so as to re-deliver the delivery article from the delivery address of the first user to the target delivery address. According to the method and the device, mistakenly delivered articles can be re-delivered to a correct delivery address from a wrong delivery address in time.

Description

technical field [0001] The present disclosure relates to the technical field of order delivery, and in particular, to a delivery method, device, storage medium, and electronic equipment. Background technique [0002] At present, when the delivery rider is delivering the takeaway order, due to the large number of takeaway orders to be delivered, it is easy for the rider to deliver the wrong order. At the same time, due to the large number of takeaway orders received by merchants, it is also easy for merchants to match wrong items, such as missing items, mismatched items, etc. [0003] In related technologies, if the user finds that the received items do not match the ordered items after picking up the order, the user can contact the delivery rider who delivered the order to give feedback. Alternatively, the user can also contact the merchant for feedback. After delivery riders or merchants define their responsibilities for the wrong orders reported by users, the responsible...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/08G06Q30/06G06F9/451
CPCG06Q10/083G06Q30/0635G06F9/451
Inventor 贾跃博
Owner BEIJING SANKUAI ONLINE TECH CO LTD