Communication method, system for unified communication service and relevant apparatus

A communication method and technology for communication services, applied in telephone communication, transmission systems, interconnection devices, etc., can solve the problems of limited use and inconvenience of users, and achieve the effect of enhancing flexibility, convenient use, and avoiding loss.

Inactive Publication Date: 2007-05-23
HUAWEI TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0009] However, in the existing communication methods for implementing unified communication services, after the unified communication terminal rings, it can onl

Method used

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  • Communication method, system for unified communication service and relevant apparatus
  • Communication method, system for unified communication service and relevant apparatus
  • Communication method, system for unified communication service and relevant apparatus

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0043] Embodiment 1. This embodiment provides a communication method in a unified communication service. The state control logic of the communication partner adopts the method executed by the application server in cooperation with the control switching control center. The process is shown in Figure 2, including:

[0044] A1. The exchange control center receives the call request from the caller. The caller can be a unified communication user or a traditional terminal user. When it is judged that the called party is a unified communication user, the exchange control center triggers the call request to the application server;

[0045] A2. The application server receives the call request, judges the status of the called party according to the called number included in it, and when it is judged that the called party is busy, the application server notifies the called party of the call request; of course, if it is judged If the called party is idle, it can be executed according to th...

Embodiment 2

[0101] Embodiment 2. This embodiment provides a communication method in a unified communication service. The difference between this method and Embodiment 1 is that the state control logic of the communication partner is executed by the switching control center, and the flow is shown in FIG. 4 display, including:

[0102] B1. The switching control center receives the call request of the calling party, and when it is judged that the called party is a unified communication user, the switching control center triggers the call request to the application server;

[0103] B2. The application server sends an instruction to the switching control center to connect the called party, and the switching control center executes the notification of the new call to the called party; combined with the normal call connection process of the switching control center, the notification process includes:

[0104] B21, the switching control center receives the instruction of the application server to...

Embodiment 3

[0159] Embodiment 3. A unified communication service system, as shown in FIG. 6 , includes a switching control center 11, an application server 12 and a unified communication terminal 13;

[0160] The switching control center 11 is used to receive the call request from the caller to the unified communication terminal 13, and trigger the request to the application server 12; perform operations such as call hold, call recovery or call release under the control of the application server 12;

[0161] Application server 12, is used for when judging that called unified communication terminal 13 is busy, sends to unified communication terminal 13 the message that notifies that there is a new incoming call, and controls to put back ring tone to described caller; Receive unified communication terminal 13 According to the selection message sent by the unified communication terminal 13 about call hold, connection, resume or hang up, the switching control center 11 is controlled to perform...

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PUM

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Abstract

The invention relates to a communication method in unique communication, wherein when the called unique communication terminal is busy, it can inform new call request to called user, to select connection and holding state; call hold and recover control logics can be executed by the application server and exchange controller or the controller can judge and execute. The invention also provides unique communication service system, exchange controller and application server. With said invention, user can select answer new call or hold call freely.

Description

technical field [0001] The invention relates to the field of communication technology, in particular to unified communication technology. Background technique [0002] Unified communication service is a comprehensive intelligent service, which further develops the concept of Internet Protocol (IP: Internet Protocol) communication, by using Session Initiation Protocol (SIP: Session Initiation Protocol) and solutions including mobile solutions, with a unified number as the core , combines traditional intelligent services with IP networks, integrates user communication portals using various communication methods and communication terminals, and truly realizes the unification and simplification of various types of communication. Through the unified communication solution, users can communicate with each other at any time according to their preferences regardless of location, time or equipment, and can use any device to communicate through any media, and obtain real-time communic...

Claims

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Application Information

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IPC IPC(8): H04M3/428H04M7/00H04L29/06
CPCH04M7/006H04M3/4288
Inventor 袁洪锦沈庆春宋立岩
Owner HUAWEI TECH CO LTD
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