Communication profiles for integrated database messaging system

Abstract

Systems, methods and media for providing communication profiles for an integrated database messaging system are disclosed. Embodiments of the method may include receiving from a user of the database messaging system a request for one or more profiles and determining one or more profiles associated based on the attributes of each profile request by accessing a profile database. The one or more profiles may include an indication of a user of the database messaging system and an Internet Protocol (IP) address. Embodiments may also include providing the one or more determined profiles to the requesting user. Further embodiments may include receiving an indication of one or more changes to the profile database and modifying the profile database. The user may include a database administrator (DBA) or user of a database. Each profile may contain personal, organizational, contact, group or other types of information.

Description

FIELD OF INVENTION [0001] The present invention is in the field of data processing systems and, in particular, to systems, methods and media for providing communication profiles for an integrated database messaging system for communications between database client users and database administrators. BACKGROUND [0002] Computer systems such as personal computers (PCs), servers, workstations, and mainframes are well known in the art. Computer systems have attained widespread use for providing computing power to many segments of today's modem society. One important function for computer systems is to access, modify, and share information. To accomplish this, information is often stored in a database so that it may be shared among many computer systems. Databases typically have a database manager to facilitate access, manipulation, or storage of the information in the database by other computer systems. The database manager may typically execute on a database server while computer systems...

AI Technical Summary

Benefits of technology

[0006] The problems identified above are in large part addressed by systems, methods and media for providing communication profiles for an integrated database messaging system. Embodiments may include a method for providing communication profiles for an integrated database messaging system. Embodiments of the method may include receiving from a user of the database messaging system a request for one or more profiles and determining one or more profiles associated based on the attributes of each profile request by accessing a profile database. The one or more profiles may include an indication of a user of the database messaging system and an Internet Protocol (IP) address. Embodiments may also include providing the one or more determined profiles to the requesting user. Further embodiments may include receiving an indication of one or more changes to the profile database and modifying the profile database. The user may include a database administrator (DBA) or database client user. Each profile may contain personal, organizational, contact, group or other types of information. In a further embodiment, the profile request includes an indication of a group of users and the method may further include receiving a message request and transmitting a message to the IP addresses associated with the profiles of the group of users.

Problems solved by technology

This solution, however, suffers from a significant problem in that the DBA must know the IM identity of the database client user who is connected to the database in order to send them an IM message.

In a typical large database, the DBA will not know which particular database client users are connected at any given time and therefore cannot effectively send them IM messages.

Moreover, DBAs and database client users often change (such as for different shifts) and are often remote, increasing the difficulty of knowing which database client users are presently using the database.

Such a solution may also rely on the availability of an IM server to forward the message, as well as both sender and receiving being logged on, further limiting the usefulness of IM.

Another problem is that database client users do not have an effective and efficient mechanism to communicate with a DBA.

As database client users often do not know the identity of DBAs, they cannot easily contact the DBAs via phone, e-mail, or IM message.

Even if a database client user knows the identity of a DBA, they may not know whether the DBA is on-shift or working from an alternative location, making it more difficult to communicate with the DBA.

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