System and methods for process analysis, simulation, and optimization based on activity-based cost information

Abstract

A computer-implemented method of analyzing a workflow is provided. The method can include generating a multi-stage workflow representation corresponding to a physical process, the representation defining for each stage of the workflow at least one activity performed during the process. The method also can include associating at least one activity-based cost with each activity performed during the process, and estimating a distribution of costs over the stages of the workflow based on cost data generated by repeated execution of the process. The method can further include determining, based upon the estimated distribution of costs, whether a cost imbalance is associated with at least one stage of the workflow.

Description

FIELD OF THE INVENTION[0001]The present invention is related to the field of process analysis, and more particularly, to the analysis, simulation, and optimization of workflows using activity-based cost information.BACKGROUND OF THE INVENTION[0002]Broadly defined, a workflow is the automation of a process, such as a business process, in which documents and information are processed, issues determined, tasks defined and executed, and various other activities occur in a repeatable pattern supported by the systematic organization of resources. Once a process has been automated as a workflow, statistical data pertaining to various aspects of the workflow can be readily collected, assembled, and analyzed. A systematic analysis of the data can suggest ways to improve the workflow. This analysis can be facilitated using tools often referred to as Process Analytics. Other tools are available for testing and evaluating suggested changes, these tools often being referred to as Process Simulat...

AI Technical Summary

Benefits of technology

[0004]The invention is directed to systems and methods for analyzing, simulating and optimizing a defined workflow. One object of the invention is to enhance such analysis, simulation, and optimization by integrating the workflow with a financial model that incorporates activity-based costs associated with different stages of the workflow.

Problems solved by technology

To date, however, the available tools have not adequately provided a mechanism by which a financial model and the workflow can be integrated so as to efficiently and effectively enhance the value of process analysis, simulation, and improvement efforts.

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