Customer end management system and method

Abstract

This invention discloses a client-end management system and a method used in plant information systems, in which, the system includes: a collecting module, a database, a management module and an information transmission module. This invented customer end management system and the method eliminate network domain and DHCP and use fixed IP, and use the IP address fully to carry out service access to reduce the influence of DNS and DHCP to the system and controls the adding of trust network stations directly and receives management of servers. Since it applies the Shell replacement technology of operation system, it does not provide any systematic service to users of the production line yet only the basic function of browsers is provided.

Description

technical field [0001] The invention relates to a network resource management technology, in particular to a client management system and method. Background technique [0002] The existing factory information system (Factory Information System, FIS) is built on an independent network domain, in the FIS network domain, usually includes DC (Domain Control), SQL and IIS (Internet Information Services) and other three main server. The DC server is mainly responsible for IP address allocation (Dynamic Host Configuration Protocol, DHCP), domain name resolution (Domain Name System, DNS) and support for Group Policy (Group Policy). The main function of the IIS server is to provide network-based FIS system access (Access). The main function of the SQL server is to provide the database service of the FIS system, and is responsible for providing the database of the Manufacturing Execution System (MES). The above-mentioned servers are usually connected to the core switch, and each pr...

AI Technical Summary

Problems solved by technology

[0004] There are many shortcomings in the above-mentioned existing FIS in client management: 1. DC server is down: because DC is in charge of DHCP and DNS, if the server is down, all computers in the production line cannot obtain IP, although IP proxy IP can be used. , but cannot communicate with the server normally

As a result, all production lines and stations cannot work, and all semi-finished and finished products are stopped.

2. Power failure of the production line switch: This situation is usually caused by the power failure of the production line end switch caused by the user or unexpected reasons, resulting in the shutdown of a single production line

All clients of semi-finished and fully finished products are unavailable, and the entire production line is shut down

4. The client has not joined the trusted domain: This is usually caused by a policy failure when the user logs in

It will cause a certain server to be unavailable, which may cause the entire production line to stop

6. Computer name conflict: In the existing FIS system, the client has a specific computer name. If the user copies the hard drive by himself, the computer name will be duplicated, and then the application of the domain policy in AD will fail, resulting in two sites. Unusable one after another, which will affect the client and there will be error display on the web page

8. Problems with the SQL server: The SQL server is the core of the entire FIS, any error may lead to the stability of the upper structure of the entire FIS system

There may also be a higher probability of problems under high-load work, such as: SQL server disk space is not enough, SQL index scan density is too low, or SQL agent service failure

[0005] To sum up, how to solve the various inconveniences and shortcomings of the existing FIS for client management has become an urgent problem to be solved

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