Digital program controlled scheduling communication system based on IP technique and its working method

Abstract

The invention relates to a digital programmed control scheduling communication system based on IP technique and a working method thereof. The system includes IP telephone terminals, a dispatching desk and a scheduling host and an applying server connected with Ethernet network, wherein, the scheduling host is used for executing call controlling and processing, thus to execute communication business; the applying server is used for executing scheduling business control, CDR acquisition and system configuring management; the applying server is interactive with the scheduling host and the dispatching desk, receives and processes command messages from the dispatching desk, performs corresponding talking business control through a CTI interface of the scheduling host, executes scheduling business, supervises the executing procedure through the CTI interface in the scheduling host, and finally sends the corresponding supervising messages to the dispatching desk. The IP telephone terminals in this invention connect with this system through IP network and are used as extension telephones for subscriber, which can execute scheduling function to the subscriber using these IP telephone terminals, and is applicable to a scheduling communication system configured with an IP network as a support.

Description

technical field [0001] The invention relates to a digital program-controlled dispatching communication system based on IP technology and a working method thereof. Background technique [0002] Chinese Patent Document No. CN1457198 discloses a conference scheduling system and method for IP network video conferencing. The system includes: top-level GK, first-level GK, MCU and H323 terminals. These devices are all devices specified in the H.323 protocol. Moreover, the communication protocols between GK and MCU, between GK and H.323 terminals, between GKs at the same level, and between first-level GKs and top-level GKs are all extended by H.323 standard protocol. The network structure of its IP conference TV system is a hierarchical network management structure. The MCU and H.323 terminals are managed by the top-level GK or the first-level GK, so that the conference resources of the entire network can be used independently according to the GK level, and can also realize The sha...

AI Technical Summary

Problems solved by technology

The disadvantage of this prior art is that the dispatching function and method are single, and it does not have functions such as call recording, call dispatching, single-key direct calling, monitoring, interrupting the call and forming a multi-party call with the two parties in the original call.

Unable to perform dispatching work in other ways, with a single function, without functions such as call recording, call dispatching, one-key direct calling, monitoring, interrupting a call and forming a multi-party call with the two parties in the original call, etc.

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