Processing method for implementing vehicle network appeal by GPS positioning and mobile communication

Abstract

The invention relates to a processing method for achieving automobile networking recourse through GPS positioning and mobile communication. When a vehicle fails, the current position information of the vehicle is acquired through a vehicle terminal GPS positioning module and is transmitted to a service center through a mobile communication module, the service center transmits the position information to a corresponding 4S customer service terminal, the 4S customer service terminal transmits the position information to a rescue vehicle, the rescue vehicle uploads the position information to the service center to calculate paths, and the target vehicle seeking for recourse is found through navigation after the rescue vehicle acquires the optimal path; therefore, the rescue vehicle can quickly find out the position of the recourse vehicle through the navigation, so as to reduce the waiting time of customers, improve the work efficiency of 4S maintenance personnel, and enhance the favor of the customer to the 4S, so that the method is favorable for improving back repair ratio of the sold vehicles.

Description

Technical field [0001] The invention discloses a method for realizing car networking services through GPS positioning and mobile communication, and is particularly suitable for processing methods for car 4S shops asking for help for sold cars. Background technique [0002] In recent years, with the development of the economy, the national income has continued to increase and the standard of living has been continuously improved. Cars that were once labelled luxury consumer goods have slowly entered the lives of ordinary people. The auto sales industry that has sprung up with it has gradually become prosperous. After 1999, many automobile 4S stores gradually appeared in China. 4S expresses a “four-in-one” automobile business mode of vehicle sales, spare parts supply, after-sales service, and information feedback. It emphasizes a holistic, standardized, and Services controlled by auto companies. According to statistics, the ratio structure of vehicle sales, parts, and maintenance i...

AI Technical Summary

Problems solved by technology

However, it often takes a long time from the 4S store to receive the call to the maintenance personnel coming to the vehicle for assistance, and most of the time is spent on the maintenance personnel looking for the location of the vehicle for assistance.

It may be that the owner did not express the location clearly, or it may be that the maintenance personnel are not familiar with the road conditions.

And a long waiting time tends to greatly reduce customers' confidence in the service of 4S stores, which may lead to the loss of customers

4S stores have been aware of this problem, but it seems that 4S stores have no better way to solve this problem

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