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Call redirection method and business system

A business system and redirection technology, applied in the field of communication, can solve problems such as inconvenient business for users, and achieve the effect of convenient memory

Inactive Publication Date: 2010-02-17
ZTE CORP
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  • Claims
  • Application Information

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Problems solved by technology

[0004] Considering that the same service system needs to use different access codes to trigger services in different cities when it operates in multiple cities, the present invention is made. Therefore, the main purpose of the present invention is to provide a A kind of call redirection method and service system, to solve the above-mentioned problems existing in the related technology

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  • Call redirection method and business system
  • Call redirection method and business system
  • Call redirection method and business system

Examples

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example 1

[0060] Example 1, the service system at A redirects the call of user B to the service system at B where the user belongs. In this example, it is assumed that the system structure is as image 3 shown. Among them, area A includes database A, service processing module A, access processing module A, and media processing module A; area B includes database B, service processing module B, access processing module B, and media processing module B; user B roams to Region A, and the home of user B is region B, and region A and region B perform signaling interaction and transmission through the IP bearer network. The process of redirecting the call of user B to the service system of the user's home location B is as follows:

[0061] Step 301, user B is a user belonging to the system of area B, user B roams to area A, and accesses the system of area A by dialing the external access code xxx (that is, the unified access code) of the service system;

[0062] Step 302, the call of user B...

example 2

[0068] Example 2, the media processing module in area A fails, and the service system in area A transfers the call of user A to the service system in area B for processing. In this example, it is assumed that the system structure is as Figure 4 As shown, the area A includes database A, service processing module A, access processing module A, and media processing module A; area B includes database B, service processing module B, access processing module B, and media processing module B; user The home of A is area A, the media processing module of area A is faulty, area A and area B perform signaling interaction and transmission through the IP bearer network. When the service system in area A transfers the call of user A to the service system in area B for processing, it specifically includes the following processing procedures:

[0069] Step 401, user A belongs to a user in the system of area A, because the media processing equipment of area A has an abnormality and cannot re...

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Abstract

The invention provides a call redirection method and a business system. The method comprises the following steps: setting unified external access codes, and storing local user information, local redirection information and nonlocal redirection information in a local business system database; after the local business system receives the call which is initiated by unified external access codes dialed by a user, determining the affiliation place business system of the user by the local business system according to the user number, the local redirection information and the nonlocal redirection information; after the affiliation place business system of the user is determined to be a nonlocal business system, sending redirection request message to the affiliation place business system of the user according to the redirection information. By the technical scheme, the invention realizes that identical external access codes are utilized to access the system and facilitates user memory.

Description

technical field [0001] The present invention relates to the field of communication, and in particular, to a call redirection method and service system. Background technique [0002] At present, the value-added services provided by operators are complex and diverse, and when a same service system operates in multiple cities in a country, different access codes need to be used to trigger services in different cities. [0003] In the case of using different access codes in different regions, if a user roams to a different place, the user needs to access the service system of the home place by dialing the area code and adding the access code of the roaming location. Since the user needs to remember the access code of the current location to perform the service, it will cause great inconvenience to the service and affect the popularization of the service system. However, no technical solution for solving the above problems has been proposed so far. SUMMARY OF THE INVENTION ...

Claims

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Application Information

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IPC IPC(8): H04Q7/38H04M3/42
CPCH04W4/16
Inventor 陈建君
Owner ZTE CORP
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