Method and device for intelligent problem analyzing and processing based on ontology
A technology of intelligent analysis and problem analysis, applied in the direction of electrical digital data processing, special data processing applications, instruments, etc., can solve problems such as reduction, achieve broad application prospects, ease of operation, and reduce participation
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[0072] In order to make the technical means, creative features, work flow, and use methods of the present invention achieve the purpose and effect easily understood, the present invention will be further described below in conjunction with specific illustrations.
[0073] An ontology-based intelligent problem analysis and processing method, based on natural language understanding technology, the general process of problem analysis, understanding and solution, knowledge management and representation methods, and ontology theory, uses computers and related equipment to replace manual methods to identify users. The types and solutions of problems expressed in Chinese natural language, the present invention first constructs a general knowledge base concept structure from the perspective of ontology, which is used for computers to maintain and store information related to problems faced by users; The submitted problem statement is converted into information that can be processed by ...
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