Waiting reminding method and waiting reminding device

A technology of information and terminal information, applied in the field of network communication, can solve problems such as limiting the scope of customer activities

Inactive Publication Date: 2013-06-12
陈锡明 +1
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

This kind of on-site waiting limits the range of activities of customers during the waiting period because customers need to move within the area where they can hear or see the current sequence number

Method used

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  • Waiting reminding method and waiting reminding device
  • Waiting reminding method and waiting reminding device
  • Waiting reminding method and waiting reminding device

Examples

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Embodiment Construction

[0049] The embodiments of the present invention provide a waiting reminder method and device, which can enable customers to grasp the on-site queuing status without staying on-site.

[0050] see figure 1 An embodiment of a waiting reminder method provided by an embodiment of the present invention specifically includes:

[0051] 101. Obtain terminal information;

[0052] In this embodiment, the customer can use a terminal such as a mobile phone or a tablet computer to enter terminal information at the receiver in front of the counter.

[0053] It should be noted that the terminal information can be a mobile phone number or an account registered by the customer on the terminal, etc. The purpose of entering the terminal information is to distinguish multiple terminals and facilitate sending corresponding waiting information for different terminals.

[0054] 102. Enter the terminal into a queue;

[0055] In this embodiment, after the terminal information is acquired by the wait...

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Abstract

The invention discloses a waiting reminding method and a waiting reminding device, and a customer is enabled to be capable of mastering a site queuing situation without the need for staying on site. The waiting reminding method includes obtaining terminal information first, enrolling a terminal into a queue, generating a waiting message then, receiving message-receiving request information sent by the terminal, and sending a waiting message to the terminal in real time according to the terminal information. Therefore, the customer only needs to pay close attention to the waiting message on the terminal to master the site queuing situation, and does not need to be restricted to wait on site.

Description

technical field [0001] The invention relates to the field of network communication, in particular to a waiting reminder method and device. Background technique [0002] In order to facilitate management and avoid undesired phenomena such as jumping in the queue, some service organizations have adopted numbering machines, such as banks. When customers enter the door, they first choose their own service items and take a numbering list from the numbering machine. The serial number of the customer, the time of receiving the number, the number of people in line in front of the customer, etc. After the customer receives the number, he does not have to queue at the service window. The service window where the customer corresponding to the number is arranged, and an automatic voice system will announce the display on the electronic display screen to remind the waiting customers to pay attention. [0003] Though above-mentioned existing this sorting machine solves the problem that t...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G07C11/00
Inventor 陈锡明谭大为
Owner 陈锡明
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