Device combining case detail consultation function and lawyer entrustment function

Abstract

The invention discloses a device combining a case detail consultation function and a lawyer entrustment function, and the device can be used conveniently for enabling a user to entrust a lawyer to provide services for the user, to track the progress of a case in real time and to obtain needed legal consultancy services conveniently and quickly through a network platform. The device combining the case detail consultation function and the lawyer entrustment function comprises a case detail consultation system and a lawyer entrustment system. According to the lawyer entrustment system, the user entrusts the lawyer to provide the services for the user on a unified platform through a network entrustment device, the lawyer inquires and records the case through a lawyer management device, and a case database memory stores relevant case records. According to the case detail consultation system, a user terminal device submits case details to a call center, the call center locks the lawyer who is available at present and makes a call, after the call gets through, the case details are transferred to the lawyer, and the lawyer conducts online communication with the user through a platform of the call center to provide legal consultancy services.

Description

technical field [0001] The invention relates to a platform system related to case consultation and lawyer entrustment, in particular to a device for providing users with legal consultation and lawyer entrustment through a unified platform. Background technique [0002] The existing legal entrustment process is basically that the user goes to a certain law firm by himself, and the law firm recommends a lawyer to serve him. This traditional mode of operation has at least the following disadvantages: [0003] (1) The user cannot know the expertise and level of the lawyer recommended by the law firm. It is possible that the area the lawyer is good at does not meet the needs of the user, resulting in a mismatch of resources. [0004] (2) It is time-consuming and labor-intensive for the user to go to the law firm to entrust or inquire about the case. [0005] Moreover, ordinary people are quite unfamiliar with the highly professional work of litigation, and often need to turn to...

AI Technical Summary

Problems solved by technology

[0003] (1) The user cannot know the expertise and level of the lawyer recommended by the law firm. It is possible that the lawyer's area of ​​expertise does not meet his needs, resulting in a mismatch of resources

[0004] (2) It is time-consuming and labor-intensive for the user to go to the law firm to entrust or inquire about the case

However, there are currently a large number of law firms with mixed fish and dragons, and ordinary people usually do not have the ability to identify, so the lawyer consultation they get is often expensive, but the quality cannot be effectively guaranteed

[0006] In other words, there is currently no effective platform for communication between users who need legal advice and lawyers who provide legal consulting services

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