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Method and device for alert forwarding

A forwarding and information encapsulation technology, applied in the field of communication, can solve the problem that alarms cannot be dealt with in a timely and effective manner, and achieve the effect of improving accuracy and timeliness

Inactive Publication Date: 2013-12-04
ZTE CORP
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] The present invention provides an alarm forwarding method and device to at least solve the technical problem in the prior art that the alarms caused by forwarding the alarms to the system management personnel cannot be dealt with in a timely and effective manner

Method used

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  • Method and device for alert forwarding

Examples

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Embodiment 1

[0029] The present invention provides a preferred alarm forwarding method, such as figure 1 As shown, the method includes the following steps:

[0030] Step S102: receiving an alarm;

[0031] Step S104: Determine one or more maintenance personnel corresponding to the alarm according to the station corresponding to the alarm;

[0032] Step S106: Forward the alarm according to the information of one or more maintenance personnel.

[0033] In this preferred embodiment, the station is used as the unit for determining the maintenance personnel, so that the maintenance personnel corresponding to the alarm are determined through the station that generates the alarm, and the alarm is directly associated with the corresponding maintenance personnel, which solves the problem of forwarding the alarm to the maintenance personnel in the prior art. The technical problem that the alarm caused by the system management personnel cannot be dealt with in a timely and effective manner has achie...

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PUM

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Abstract

The invention discloses a method and device for alert forwarding. The method comprises the step of receiving the alert, the step of determining one or more maintainers corresponding to the alert according to a site corresponding to the alert, and the step of forwarding the alert according to the information of one or more maintainers. The method and device solve the technical problem that in the prior art, due to the fact that the alert is forwarded to a system manager, the alert cannot be effectively processed in time, and the technical effect of improving accuracy and timeliness of the forwarding process is achieved.

Description

technical field [0001] The present invention relates to the communication field, in particular to an alarm forwarding method and device. Background technique [0002] In the current telecommunication network management, the alarm forwarding function is one of the most basic and important functions in the telecommunication network. With the evolution and development of the telecom operation and maintenance management system toward the goal of centralization, timely notification, timely discovery and timely processing of network faults are very important. [0003] However, at present, the alarm forwarding of the telecommunications network in the industry is still in the process of forwarding the alarm to the maintenance personnel in the management system. This will lead to changes in the personnel in the system, such as resignation, promotion, etc., which will make the system difficult to maintain. As a result, the data cannot be updated in time. In the prior art, there is no...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L12/24
Inventor 袁进泽宋汉增文秀林朱辉
Owner ZTE CORP