Method for self-service ordering and clearing

Abstract

The invention discloses a method for self-service ordering and clearing. The method comprises the following steps that a client clicks to enter into an ordering interface through a self-service ordering and clearing terminal; the client selects an ordering manner according to demands, and the ordering manner comprises voice ordering and touch ordering; the client orders through the manner of voice ordering or the manner of touch ordering so as to generate a menu, and the menu is displayed through touching a display screen and is broadcasted by voice; the self-service ordering and clearing terminal automatically clear the total expense of the menu; and the client pays the dinning expense, after the payment is finished, the self-service ordering and clearing terminal generates an order, and transmits the order to a front-desk host machine and an order reception device placed on a kitchen through a communication network. According to the method for self-service ordering and clearing, intelligent ordering and self-service clearing are realized by utilizing a plurality of the self-service ordering and clearing terminals, and the operation is simple; the order can be sent to the kitchen through the communication network, so that the ordering efficiency is improved, and the dinning is enabled to be in order; and not only can the voice ordering be realized, but also the touch ordering can be carried out, customers with different physiques can use conveniently, and the range of application is wide.

Description

technical field [0001] The invention relates to the field of catering services, in particular to a self-service ordering and settlement method. Background technique [0002] Today, with the vigorous development of the market economy, the hotel and catering industries are developing rapidly. With the continuous improvement of the economic environment, as a service industry, facing the increasingly fierce competition in the catering industry, how to strengthen management, improve work efficiency and improve service quality has become an urgent problem to be solved. [0003] At present, the commonly used method of ordering and settlement in the catering industry is that after the customer enters the restaurant, the waiter will hand over the menu for the customer to view and choose. The dishes ordered by the customer are recorded by the waiter to generate a menu, and then sent to the kitchen. Cook according to the menu given by the waiter; after the customer finishes eating, go...

AI Technical Summary

Problems solved by technology

[0004] This method of ordering and settlement has the following disadvantages: (1) When ordering, the waiter must complete the order. When there are many customers, there will be a phenomenon of waiting for the waiter to order. The efficiency of ordering is low and time is wasted. Sometimes customers will be lost because of this; (2) When checking out, you need to go to the front desk again to complete the checkout, which is troublesome for customers, and when there are many customers, you have to wait in line; Not only does it increase the workload of the waiters, but it is also inefficient and has a certain impact on the operation of restaurants or hotels; (4) Ordering and settlement are all done manually, which requires large human resources, high costs, and low intelligence; (5) ) Due to the reason of the waiter, it is easy to appear the phenomenon that the person who orders first is served later, which makes customers feel dissatisfied, which not only reduces the service quality of the restaurant, but also easily leads to conflicts

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