System and method for bank self-service terminal card-swallowing reminding and processing

Abstract

The invention provides a system and a method for bank self-service terminal card-swallowing reminding and processing. The system comprises a card-swallowing reminding module used for displaying card-swallowing prompt information on a screen of a bank self-service terminal, a card-swallowing management module used for reading card swallowing information of a swallowed card and sending the card swallowing information to a short message reminding module, the short message reminding module used for sending the card swallowing information to a mobile phone of a user in the form of short message, an identity input module used for the user to input identity information needing authentication for card discharging, an identity authentication module used for authenticating the identity information, and a card recycling and discharging module used for recycling and storing the swallowed card, and returning the swallowed card when the identity information passes authentication. By setting a card taking prompt at a bank self-service terminal and sending a card-swallowing information short message to a mobile phone of a user after card swallowing, the user of which the card is swallowed can be reminded and helped to timely take back the swallowed bank card, the trouble caused by the fact that a swallowed bank card must be manually operated by the bank staff is avoided, the time for a user to take back a swallowed card is reduced, and more timely prompt and more convenient self-service experience are brought to users.

Description

technical field [0001] The invention relates to the field of data processing, in particular to a bank self-service terminal card swallowing reminder and processing system and method. Background technique [0002] With the development of modern banking technology, banks continue to issue various bank cards and put in ATM equipment to bring convenience to the masses. Deposits, withdrawals, and various account transactions on ATMs have become an inseparable part of people's daily life. part. Although ATM equipment has brought a lot of convenience to people's life, to cope with various new functions, existing ATM equipment still needs continuous improvement and perfection in the application process. [0003] At present, in order to ensure the security of the user's account, the ATM device will automatically swallow the card when the user forgets to retrieve the bank card or makes an operation error when operating the ATM device, so as to prevent the bank card from being lost or...

AI Technical Summary

Problems solved by technology

However, the existing ATM equipment is limited by various conditions after the card swallowing occurs, the user usually cannot get the card in a short time, and must use the staff of the bank to manually take the card; if the customer who forgets to take the card is lost The card will only be discovered later in the day, and it may have forgotten the location and related information of the card being swallowed. Therefore, this way of getting the card brings a lot of inconvenience to people.

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