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A software debugging method, related equipment and system

A software debugging and software technology, applied in the field of electronics, can solve problems such as low efficiency and waste of relevant personnel time, and achieve high efficiency.

Active Publication Date: 2018-11-23
GUANGDONG OPPO MOBILE TELECOMM CORP LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, this solution requires technicians to go to the site to solve the problem, which is inefficient, especially when the user is far away from the technicians, which wastes the time of relevant personnel

Method used

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  • A software debugging method, related equipment and system
  • A software debugging method, related equipment and system
  • A software debugging method, related equipment and system

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Embodiment Construction

[0038] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only some, not all, embodiments of the present invention. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without creative efforts fall within the protection scope of the present invention.

[0039] See figure 1 , is a schematic flowchart of a software debugging method provided in an embodiment of the present invention. The method in the embodiment of the present invention can be specifically applied to a server. Specifically, the method in the embodiment of the present invention includes:

[0040] S101: Receive an upgrade command sent by a user equipment, where the upgrade command includes a target MAC address of a remote device to be upgraded.

[004...

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PUM

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Abstract

The embodiment of the invention discloses a software debugging method. The software debugging method comprises the following steps: receiving an upgrading command sent by user equipment, wherein the upgrading command includes an MAC address of remote equipment needing to be upgraded; sending a software debugging message to the remote equipment according to a target MAC address, wherein the software debugging message includes a command for downloading debugging software and a URL address of the debugging software, so that the remote equipment downloads the debugging software from the URL address according to the command and is upgraded according to the debugging software; receiving a first Log file returned after the remote equipment is upgraded, wherein the operation information of the remote equipment is recorded in the first Log file, so that the user equipment debugs the debugging software according to the first Log file. The embodiment of the invention also discloses a server, the user equipment and a system. By adopting the method, the problem of software of the remote equipment can be solved remotely by acquiring the Log file when the remote equipment fails.

Description

technical field [0001] The invention relates to the field of electronic technology, in particular to a software debugging method, related equipment and a system. Background technique [0002] At present, when a user encounters a software problem with a remote customer speaker, he usually contacts the manufacturer of the speaker, and the manufacturer sends technicians to the site to debug the speaker software, thereby solving the software problem of the speaker. However, this solution requires technicians to go to the site to solve the problem, and the efficiency is low, especially when the user is far away from the technicians, the time of relevant personnel is wasted. Contents of the invention [0003] The technical problem to be solved by the embodiments of the present invention is to provide a software debugging method, related equipment and system, which can remotely solve the software problem of the remote device by obtaining the Log file when the remote device has a ...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06F8/65
Inventor 黄浩
Owner GUANGDONG OPPO MOBILE TELECOMM CORP LTD