Browser abnormity processing method, device and system

An exception handling and browser technology, applied in the Internet field, can solve the problems of increasing the difficulty of bug repair, difficulty in analyzing and solving abnormal problems, and low availability of abnormal reporting information, so as to reduce uncertainty and improve interactive performance. Effect

Active Publication Date: 2016-02-10
深圳市雅阅科技有限公司
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Problems solved by technology

[0003] However, for developers, the availability of these exception reporting information is very low, because the current exception content reported by mobile browsers usually includes exception types and stack information. By capturing JAVA or C++ exception information, save it as a string and transfer it to Developer
However, this existing solution only saves the stack and the values ​​of several main registers after the browser exits abnormally, restores the code information of the stack through the symbol table, and analyzes the cause of the browser crash by analyzing the code and registers. However, this information is static information, and the analysis mode relies too much on the familiarity and experience of the code. The developer does not know what the user is doing, what website the u

Method used

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  • Browser abnormity processing method, device and system
  • Browser abnormity processing method, device and system
  • Browser abnormity processing method, device and system

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Embodiment Construction

[0029] It should be understood that the specific embodiments described here are only used to explain the present invention, not to limit the present invention.

[0030] The main solution of the embodiment of the present invention is: when the browser is running abnormally, count and report the user’s recent operation behavior, directly locate the problematic page and the behavior that caused the problem, to reproduce the user’s operation process to the greatest extent, and simulate the browser The real information before the abnormal exit restores the browser environment when the abnormality occurs, so as to quickly reproduce the abnormal browser problem, which is convenient for developers to quickly analyze the cause of the abnormal browser and quickly repair the abnormal problem, reducing the need for browser exception processing. Uncertainty, and facilitate the abnormal repair of the next version of the browser, and improve the interactive performance of the product.

[003...

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Abstract

The invention relates to a browser abnormity processing method, device and system. The browser abnormity processing method comprises the steps that user operation behavior data after a browser is started are counted; when it is detected that browser operation is abnormal, the user operation behavior data in the predetermined time period before the browser shows an abnormity are acquired from the counted user operation behavior data and reported to a server; after the browser exits due to the abnormity, the user operation behavior data are acquired from the server; a user operation behavior is simulated according to the user operation behavior data to acquire a browser operation abnormity analysis result. According to the browser abnormity processing method, device and system, the user operation process can reappear to the maximum extent to restore the browser environment when the abnormity occurs, and the purposes of quickly reappearing and repairing the browser abnormity problem are achieved.

Description

technical field [0001] The invention relates to the technical field of the Internet, in particular to a browser exception processing method, device and system. Background technique [0002] During the operation of the mobile browser, the user can perform operations such as opening a webpage, clicking to browse webpage content, sliding the screen, closing a window, and setting a menu. In the process of performing these operations, if the browser is forced to quit due to a problem, the application will actively record the context information when the browser exits abnormally, so that developers can solve such problems before the next version. [0003] However, for developers, the availability of these exception reporting information is very low, because the current exception content reported by mobile browsers usually includes exception types and stack information. By capturing JAVA or C++ exception information, save it as a string and transfer it to Developer. However, this...

Claims

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Application Information

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IPC IPC(8): G06F11/07
Inventor 方敏阮宜德
Owner 深圳市雅阅科技有限公司
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