Browser abnormity processing method, device and system

Abstract

The invention relates to a browser abnormity processing method, device and system. The browser abnormity processing method comprises the steps that user operation behavior data after a browser is started are counted; when it is detected that browser operation is abnormal, the user operation behavior data in the predetermined time period before the browser shows an abnormity are acquired from the counted user operation behavior data and reported to a server; after the browser exits due to the abnormity, the user operation behavior data are acquired from the server; a user operation behavior is simulated according to the user operation behavior data to acquire a browser operation abnormity analysis result. According to the browser abnormity processing method, device and system, the user operation process can reappear to the maximum extent to restore the browser environment when the abnormity occurs, and the purposes of quickly reappearing and repairing the browser abnormity problem are achieved.

Description

technical field [0001] The invention relates to the technical field of the Internet, in particular to a browser exception processing method, device and system. Background technique [0002] During the operation of the mobile browser, the user can perform operations such as opening a webpage, clicking to browse webpage content, sliding the screen, closing a window, and setting a menu. In the process of performing these operations, if the browser is forced to quit due to a problem, the application will actively record the context information when the browser exits abnormally, so that developers can solve such problems before the next version. [0003] However, for developers, the availability of these exception reporting information is very low, because the current exception content reported by mobile browsers usually includes exception types and stack information. By capturing JAVA or C++ exception information, save it as a string and transfer it to Developer. However, this...

AI Technical Summary

Problems solved by technology

[0003] However, for developers, the availability of these exception reporting information is very low, because the current exception content reported by mobile browsers usually includes exception types and stack information. By capturing JAVA or C++ exception information, save it as a string and transfer it to Developer

However, this existing solution only saves the stack and the values ​​of several main registers after the browser exits abnormally, restores the code information of the stack through the symbol table, and analyzes the cause of the browser crash by analyzing the code and registers. However, this information is static information, and the analysis mode relies too much on the familiarity and experience of the code. The developer does not know what the user is doing, what website the user is visiting, and it is extremely difficult to confirm whether the problem is caused by the browser or the website or the website. The browser is forced to quit caused by other third-party applications

Therefore, only by analyzing the code at the time of abnormal exit, the reappearance path cannot be found, leading to the final abandonment of the problem repair or the use of speculative solutions to fix the problem, or the use of evasive methods to solve the problem, while the real reason is hidden. This problem-solving method The mode brings new risks to the stability of the next version. The accumulation of risks makes it more difficult to analyze and solve subsequent abnormal problems, which increases the difficulty of bug fixes in the next version and cannot fundamentally solve the problem.

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