Prediction method and device for user perception index

A prediction method and index technology, applied in the field of communication, can solve problems such as difficult positioning and low efficiency

Active Publication Date: 2016-05-04
CHINA UNITED NETWORK COMM GRP CO LTD
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  • Abstract
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  • Claims
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Problems solved by technology

However, this method is a passive service method when a business failure has already occurred, w

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  • Prediction method and device for user perception index
  • Prediction method and device for user perception index
  • Prediction method and device for user perception index

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Embodiment Construction

[0022] In order to make the purpose, technical solutions and advantages of the embodiments of the present invention clearer, the technical solutions in the embodiments of the present invention will be clearly and completely described below in conjunction with the drawings in the embodiments of the present invention. Obviously, the described embodiments It is a part of embodiments of the present invention, but not all embodiments. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.

[0023] figure 1 It is a flow chart of Embodiment 1 of the method for predicting user perception indicators in the present invention, as shown in figure 1 As shown, the execution subject of this embodiment may be a computer or a server. Then the prediction method of the user perception index provided in this embodiment includes:

[0024] St...

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Abstract

The invention provides a prediction method and device for a user perception index. The method comprises the steps: collecting the current data related with user perception; gathering all current KPI indexes of a to-be-predicted business from the current data related with user perception; classifying all the current KPI indexes, so as to obtain a plurality of groups of current KQI indexes; inputting the plurality of groups of current KQI indexes into an optimized KQI index and user perception QoE index mapping model, and predicting a QoE index of the to-be-predicted business. The method achieves more accurate prediction of the user perception index, employs an active prediction model, improves the locating efficiency of a problem point in the business, enables the locating efficiency of the problem point in the business to be more accurate, and improves the user perception.

Description

technical field [0001] Embodiments of the present invention relate to the field of communication technologies, and in particular, to a method and device for predicting user perception indicators. Background technique [0002] Quality of Experience (QoE for short) is an indicator of users' subjective perception of the quality and performance of equipment, networks, system applications, and services. With the intensification of industry competition, focusing on user perception and improving user experience has become a powerful means for major operators to enhance their competitiveness. And accurate and effective prediction of user perception is of great significance to service optimization. [0003] However, the current analysis of user perception indicators mainly adopts the method of user complaints for positioning. However, this method is a passive service method when a business failure has already occurred. It is inefficient and it is difficult to locate the real reason...

Claims

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Application Information

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IPC IPC(8): H04W24/00H04W24/10
CPCH04W24/00H04W24/10
Inventor 刘馨靖周晓龙
Owner CHINA UNITED NETWORK COMM GRP CO LTD
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