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Device and method for diagnosis of transaction system

A diagnostic device and a technology of a trading system, which is applied in the field of trading systems and can solve problems such as inefficiency

Inactive Publication Date: 2016-05-18
CHINA UNIONPAY
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

As a user, banks, merchants, or other institutions will find it inefficient to resolve these failures with human assistance
A longer period of fault investigation and simple error messages will also make users passive in the face of faults

Method used

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  • Device and method for diagnosis of transaction system
  • Device and method for diagnosis of transaction system

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Embodiment Construction

[0020] Hereinafter, the principle and gist of the present invention will be described with reference to the embodiments. It should be understood that the described embodiments are intended to allow those skilled in the art to better understand and practice the present invention, rather than to limit the scope of the present invention.

[0021] figure 1 is a schematic diagram of a diagnostic device 100 used in a transaction system 200 according to an embodiment of the present invention.

[0022] Transaction system 200 includes a transaction database and log files. When a transaction operation occurs between the transaction system and the user, database records will be generated in the transaction database, and log information will be generated in the log file. Both the database record and the log information include transaction elements related to the transaction operation, such as the card number of the bank, the merchant number of the merchant, and the order number. In add...

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PUM

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Abstract

The present invention discloses a device and method for diagnosis of a transaction system. In one embodiment, a data transferring unit system transfers increment log information and increment information recorded in a database to a temporary data memory cell in real time (namely the temporary data space on an off-line server) for an analysis unit to perform off-line analysis, so that the online transaction stability of the transaction system cannot be influenced. The solution scheme may be searched in a knowledge base unit according to error reason codes (such as response codes) after problem reasons are analyzed by an analysis unit in real time according to the manual analysis logic in a common problem list.

Description

technical field [0001] Embodiments of the present invention relate to trading systems, and more particularly to automated trading system diagnostic apparatus and methods. Background technique [0002] In the process of connecting users to the trading system, when a technical failure occurs, it is necessary to manually intervene in the failure investigation and notify the user of the investigation results. As a user, a bank, merchant, or other institution will find it inefficient to resolve these failures with human assistance. A longer period of fault investigation and simple error messages will also make users passive in the face of faults. Contents of the invention [0003] A diagnostic device for a transaction system, comprising: a data transfer unit configured to transfer incremental database records in a transaction database of the transaction system and incremental log information in log files as incremental data to temporary data a storage unit; an analysis unit c...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q40/04G06F17/30
CPCG06Q40/04G06F16/951
Inventor 尹祥龙戚跃民陈煜周继恩胡小舟宋鑫晶陆寄豪张越震涂康垚刘兆强
Owner CHINA UNIONPAY
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