Method and system for prompting operation error of set top box
A technology for operating errors and set-top boxes, which is applied in image communication, selective content distribution, electrical components, etc., and can solve the problems of positioning and solving operating errors, taking a long time, and prompting methods and systems for operating errors of set-top boxes.
Inactive Publication Date: 2017-03-08
SHENZHEN SKYWORTH DIGITAL TECH CO LTD
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Problems solved by technology
[0005] The technical problem to be solved by the present invention is to provide a prompt method and system for a set-top box operation error in view of the deficiencies in the prior art, so as to solve the problem that the existing set-top box cannot quickly determine the cause of the operation error, so that it takes a lot of money to locate and solve the operation error time and high maintenance costs
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[0037] The present invention provides a method and system for prompting operation errors of a set-top box. In order to make the objectives, technical solutions, and effects of the present invention clearer and clearer, the present invention will be further described in detail below with reference to the drawings and embodiments. It should be understood that the specific embodiments described herein are only used to explain the present invention, but not to limit the present invention.
[0038] In the present invention, the use of suffixes such as "module", "part" or "unit" used to indicate elements is only for the description of the present invention, and has no specific meaning in itself. Therefore, modules, "parts" or "units" can be used in a mixed manner.
[0039] In the following, the content of the invention will be further explained through the description of the embodiments in conjunction with the drawings.
[0040] Please refer to figure 1 , figure 1 It is a flowchart of a p...
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The invention discloses a method and system for prompting an operation error of a set top box. The method comprises the steps of monitoring an operation state of the set top box, wherein the operation state comprises operation normality and the operation error; when the operation error is monitored, receptively obtaining a first serial number and a second serial number of a module with the operation error and the interface of the module with the operation error; and generating an error code according to the first serial number and the second serial number and displaying the error code on a front control board. According to the method and the system, the first serial number and a second serial number of a module with the operation error and the interface of the module with the operation error are receptively obtained, OR operation is carried out on the first serial number and the second serial number, and the error code is generated and displayed on the front control board. The problems that a large amount of time is spent for positioning and solving the operation error and the maintenance cost is high due to the fact that an existing set top box cannot determine a cause for the operation error rapidly are solved.
Description
Technical field [0001] The invention relates to the technical field of set-top boxes, in particular to a method and system for prompting operation errors of a set-top box. Background technique [0002] With the rapid development of digital TV, the functions carried by modern set-top boxes as home entertainment equipment are developing in the direction of diversification and complexity. [0003] At present, for the released set-top boxes, the final release version of the software will close all printed information in order to improve operating efficiency and prevent hacker attacks. At the same time, considering cost savings, the serial port on the circuit board is cut. After the release of the set-top box, with the extension of the system running time and the increase of functions, the set-top box will inevitably have operational errors. However, when a running error occurs, it is difficult for customer service personnel or technical support personnel to quickly find the cause of t...
Claims
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IPC IPC(8): H04N21/442H04N21/488
CPCH04N21/4424H04N21/4882
Inventor 崔金龙
Owner SHENZHEN SKYWORTH DIGITAL TECH CO LTD