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Automated ticketing

A technology of tasks and queues, applied in the field of computers and computer systems, can solve problems such as the ability to issue certificates

Active Publication Date: 2017-04-19
AMADEUS S
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

When multiple vouchers are issued at the same time, the travel agent's ability to choose a different date or time to issue each travel voucher or to issue the voucher at a different ticket office may be limited

Method used

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  • Automated ticketing
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Examples

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Embodiment Construction

[0017] Embodiments of the invention may be implemented by a computing system comprising one or more networked computers or servers. The computing system may include a Global Distribution System (GDS) and may provide processing and database functions for travel-related systems and modules that provide automated ticketing. In the embodiment of the present invention, the automatic ticket selling can be realized by the scheduler module and the issuing module. The scheduler module can organize and schedule credential issuance tasks to be delivered to the issuance module. The issuing module can then cause the certificate to be issued. Thus, the scheduler and issuance module can work cooperatively to automatically issue travel-related vouchers based on one or more tasks parsed from passenger reservation records (PNRs). These documents may include paper tickets, electronic tickets, Electronic Miscellaneous Documents (EMD), Miscellaneous Expenses Orders (MCO), Electronic Ticket Recor...

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Abstract

Methods, systems, and computer program products for automatically issuing travel documents. Tasks relating to issuance of travel documents are generated by an originating application in response to booking a travel service. The tasks are received and stored in a first queue until a triggering event, such as the arrival of a time for issuance of a document. In response to the triggering event, a task in the first queue may be placed in a second queue for transmission to an issuing application. The documents to be issued may be determined based on records in a passenger name record (PNR) stored in a database. The PNR may be determined based on the task. The PNR may be updated with information indicating whether task processing was successful. In the event of an error, information indicating the cause of the error may be added to the PNR.

Description

technical field [0001] The present invention relates generally to computers and computer systems, and more particularly to methods, systems and computer program products for automatically issuing travel-related documents. Background technique [0002] Travelers who purchase travel services are typically issued a travel voucher prior to receiving the travel services. The travel voucher, such as an electronic or paper ticket, is then redeemed by the traveler for the purchased service. Thus, the travel credential provides a way for the travel service provider to determine that the traveler is entitled to receive services. Travel vouchers can be generated based on the contents of a passenger reservation record (PNR (Passenger Name Record)). A PNR is typically stored in a computerized reservation system and defines an itinerary for a traveler or group of travelers traveling together. A PNR is typically generated or amended each time a travel service is booked or added to a tri...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/02
CPCG06Q10/02G06Q50/14
Inventor C·达奥克C·帕迪尼F·阿瓦米迪斯R·罗斯M·坦戈拉
Owner AMADEUS S
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