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Scheduling method for valet replenishment service personnel

A technology of service personnel and scheduling methods, applied in data processing applications, instruments, calculations, etc., can solve problems such as low service efficiency and inability to make full use of service personnel resources, and achieve the effect of improving efficiency

Active Publication Date: 2021-04-16
NIO CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] In order to solve the above-mentioned problems in the prior art, that is, in order to solve the problem that the service personnel are in a waiting state during the power-on process in the existing valet power-on personnel scheduling method, the service personnel resources cannot be fully utilized, resulting in low service efficiency.

Method used

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  • Scheduling method for valet replenishment service personnel
  • Scheduling method for valet replenishment service personnel

Examples

Experimental program
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no. 1 example

[0053]Seefigure 1 ,figure 1 The flow diagram of the segmentation method of the severifiable service personnel in the first embodiment of the present invention is shown, and the specific steps are as follows:

[0054]S101, get service personnel information.

[0055]Wherein, the service person information includes unique identification and working state of the service person, in this embodiment, the unique identifier of the service person is the number corresponding to the service person, and the system identifies the service person according to the number of the service person. The working status includes idle state and work, is used to indicate whether the service person can provide a service, where the service person can provide the seminar energy service when the service person is in an idle state, when the service person is in a working state, It is said that the service personnel cannot provide Valet energy.

[0056]Valet Energy Service is that customers are submitted to the host purchas...

no. 2 example

[0067]Seefigure 2,figure 2The flow diagram of the sect method of the valet resilience service personnel in the second embodiment of the present invention is shown, and the specific steps are as follows:

[0068]S201, get service personnel information, then enter S202.

[0069]The service person information includes a unique identification and working state of the service person, the unique identifier of the service person in this embodiment is the number corresponding to the service personnel, and the system identifies the service personnel according to the number of the service person. The working status includes idle state and work, is used to indicate whether the service person can provide a service, where the service person can provide the seminar energy service when the service person is in an idle state, when the service person is in a working state, It is said that the service personnel cannot provide Valet energy.

[0070]Valet Energy Service is that customers are submitted to the ho...

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Abstract

The present invention provides a method for dispatching service personnel for valet supplementary energy. The method includes: obtaining service personnel information, the service personnel information including the unique identification and working status of the service personnel; Or car delivery service, according to the obtained service personnel information to assign the corresponding car pick-up service or car delivery service task. The invention separates the valet energy replenishment service into three stages, and dispatches the service personnel in different stages respectively, avoiding the service personnel from being in a waiting state during the vehicle energy replenishment stage, thereby improving the efficiency of the valet energy replenishment service .

Description

Technical field[0001]The present invention relates to the field of electric vehicles, and more particularly, the present invention relates to the scheduling method of the valet energy service personnel.Background technique[0002]Valet power supply allows customers to find their power-saving stations, just by submitting orders, they have to take the user's vehicle to the designated power supply to the designated power supply. The specific mode is that when the user needs to be powered up, only the order is submitted on the app. The background system can distribute the service personnel to the door according to the dispatching scheme, and the car is driven to Power and Power and the service personnel will be completed. Alive the car to the user. However, existing scheduling methods are generally the same person to provide customers with picking, power and delivery services. Therefore, there will be a wait for power-on, and the service personnel do not work during this period, nor does ...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06Q10/06G06Q50/10
CPCG06Q10/06311G06Q50/10
Inventor 韩欣宇马骏
Owner NIO CO LTD