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Queuing and waiting system

A technology of signal sensing and signal converter, applied in the field of standby systems, can solve the problems that users cannot choose business items independently, affect the efficiency of customer handling business, and reduce service progress, etc., so as to achieve convenient and fast identification, improve user experience, and avoid timeout waiting effect

Pending Publication Date: 2017-08-25
YANTAI POWER SUPPLY COMPANY OF STATE GRID SHANDONG ELECTRIC POWER +1
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  • Claims
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AI Technical Summary

Problems solved by technology

[0002] As we all know, because the flow of people is increasing, and people handle various businesses more and more frequently, including various business operations of banks, hospitals, schools, and even companies, due to the large flow of people, most of them need Queuing, now generally wait in the way of queuing to get a number, this way can facilitate customers to sit down and wait, thereby also alleviating the crowded situation in the queue, but because sometimes there are too many people in the queue due to the number taking, it will cause the waiting time process , thus affecting the efficiency of customer handling business, and even bringing adverse effects. At the same time, when picking up the number, the user cannot choose the business item independently, which makes the service progress slow down

Method used

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Embodiment

[0019] see figure 1 and figure 2 , the present invention provides a technical solution: a number waiting system, including a main body 1, the surface of the main body 1 is provided with a card swiping induction area 3 and a touch operation screen 2, and a control circuit board is installed inside the main body 1 36, the core processor 4 is welded on the surface of the control circuit board 36, the core processor 4 is powered by the power supply module 30, and the input terminals of the core processor 4 are respectively connected with the signal sensing module 29, the timer module 32 and the operation The menu module 35 is electrically connected, the output control terminal of the core processor 4 is electrically connected with the remote communication module 31 and the prompt module 34 respectively, and the data interaction terminal of the core processor 4 completes the communication with the data processing module 33 .

[0020] Described core processor 4 internally comprise...

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Abstract

The invention discloses a queuing and waiting system, which comprises a main machine body, wherein a card swiping induction area and a touch operating screen are arranged on the surface of the main machine body, a control circuit board is arranged inside the main machine body, a core processor is welded on the surface of the control circuit board and powered through a power supply module; an input end of the core processor is electrically connected with a signal induction module, a timer module and an operating menu module respectively; an output control end of the core processor is respectively electrically connected with a remote communication module and a reminding module, and a data interaction end of the core processor communicates with a data processing module. The queuing and waiting system can display the times of a user to a service hall, can lead the user to independently choose handling business, facilitate working staffs to know the handled business, and remind the user in a manner of short text messages and network reminding, so that overtime waiting can be effectively avoided, and the customer experience can be increased.

Description

technical field [0001] The invention relates to the field of electronic technology, in particular to a number waiting system. Background technique [0002] As we all know, because the flow of people is increasing, and people handle various businesses more and more frequently, including various business operations of banks, hospitals, schools, and even companies, due to the large flow of people, most of them need Queuing, now generally wait in the way of queuing to get a number, this way can facilitate customers to sit down and wait, thereby also alleviating the crowded situation in the queue, but because sometimes there are too many people in the queue due to the number taking, it will cause the waiting time process , thereby affecting the efficiency of customer handling business, and even bringing adverse effects. At the same time, when picking up the number, the user cannot choose the business item independently, which makes the service progress slow down. Contents of th...

Claims

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Application Information

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IPC IPC(8): G07C11/00
CPCG07C11/00G07C2011/04
Inventor 周星男臧宝志郑毅高尚于晓孙杰邢文学
Owner YANTAI POWER SUPPLY COMPANY OF STATE GRID SHANDONG ELECTRIC POWER
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