Work task automatic distribution method and system

Abstract

The invention provides a work task automatic distribution method. The work task automatic distribution method comprises steps of establishing a new task and choosing attribute information of the task, calculating a first coefficient of the task according to the attribute information of the task, calculating a second coefficient of task processing capabilities of all processing staff, comparing the first coefficient with the second coefficient, screening out the first processing staff which are most suitable for the task, and distributing the task to the first processing staff. The invention also provides a working task automatic distribution system. The work task automatic distribution method and system guarantee that the task is distributed to the most suitable processing staff according to the task attribute information and processing capability of the processing staff and guarantee that task processing efficiency is not affected when the task is responded.

Description

technical field [0001] The invention relates to an information processing method and system, in particular to a method and system for automatically assigning work tasks. Background technique [0002] In the daily operation of the company, employees of the company are often assigned some work tasks, for example, writing a patent application, an investigation report, etc. However, the assignment of tasks in the existing system is only based on the chronological order of task submission, without fully considering the specific attributes of the task, such as the type, urgency, difficulty, or importance of the task; and the relevant personnel responsible for assigning tasks It is also simply allocated according to the workload of the processing personnel, without fully considering the processing task capabilities of the processing personnel. [0003] As a result, the existing task allocation method not only leads to problems such as untimely response to some tasks that need urge...

AI Technical Summary

Problems solved by technology

However, the assignment of tasks in the existing system is only based on the chronological order of task submission, without fully considering the specific attributes of the task, such as the type, urgency, difficulty, or importance of the task; and the relevant personnel responsible for assigning tasks It is also simply allocated according to the workload of the processing personnel, without fully considering the processing ability of the processing personnel

[0003] As a result, the existing task allocation method not only leads to problems such as untimely response to some tasks that need urgent processing and poor task processing efficiency, but also leads to problems such as unbalanced workload of processing personnel. At the same time, the assigned tasks may not be assigned to Appropriately handles the hands of personnel, thereby affecting the processing efficiency of the task

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