A method and device for determining whether a response to an access request is abnormal

Abstract

The method and device for determining whether the response of the access request is abnormal provided by the embodiments of the present invention, the method includes: receiving the access request sent by the user terminal; according to the access request, obtaining the response device identification and response content for the access request ; generating an event field in a predetermined format according to the responding device identifier, the response content, and preset rules; sending feedback information for the access request to the user terminal, the feedback information carrying the event field, so that the target terminal determines whether the response to the access request is abnormal according to the event field in the user terminal. The apparatus performs the method described above. The method and device for determining whether a response to an access request is abnormal provided by the embodiments of the present invention can improve the response efficiency of processing a user access request by generating an event field in a predetermined format, thereby determining whether the response to the access request is abnormal.

Description

technical field [0001] Embodiments of the present invention relate to the technical field of network information acquisition, and in particular to a method and device for determining whether a response to an access request is abnormal. Background technique [0002] With the rapid development of network application technology, more and more users use user terminals (which may be mobile phones) to meet the needs of daily life. [0003] In the prior art, the user terminal sends an access request to the equipment in the computer room, and the equipment in the computer room responds to the access request, thereby realizing the data interaction between the user terminal and the equipment in the computer room. However, when the user terminal has a problem, Usually, the user feeds back the problem to the after-sales personnel who manage the equipment in the computer room, and the after-sales personnel then feeds the problem back to the R&D personnel. The R&D personnel need to check ...

AI Technical Summary

Problems solved by technology

[0003] In the prior art, the user terminal sends an access request to the equipment in the computer room, and the equipment in the computer room responds to the access request, thereby realizing the data interaction between the user terminal and the equipment in the computer room. However, when the user terminal has a problem, Usually, the user feeds back the problem to the after-sales personnel who manage the equipment in the computer room, and the after-sales personnel then feeds the problem back to the R&D personnel. The R&D personnel need to check the log of the user terminal access request, but cannot determine the response to the user terminal access request. If the device responds, the R&D personnel usually ask the after-sales personnel to tell the user to let the user ping the IP address of the access, and the after-sales personnel then pass the IP address of the user's ping to the R&D personnel, and the R&D personnel will ping the access according to the user Only when the IP address of the access request can be determined according to the response of the access request can the responding equipment and problems in the computer room respond to the access request, and then solve the user's problem. inefficiency

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