Remote technical support system based on satellite network

Abstract

The invention relates to the technical field of ships, in particular to a remote technical support system based on a satellite network. The system comprises a ship command platform, a shore-end service platform, a ship local area network and an operation platform, wherein the shore-end service platform is in signal connection with a satellite communication module; the satellite communication module is in signal connection with a first data transmitting and receiving module in the ship command platform; the first data transmitting and receiving module is connected to a first processor; the first processor is connected to an information acquisition unit through the ship local area network; the first processor is further connected to a first data processing module; a second processor is arranged in the shore-end service platform; the second processor is connected to a second data transmitting and receiving module; and the second processor is connected to a second data processing module. According to the system, the remote fault diagnosis and related technical support of the shore-based experts on shipborne equipment during sailing of the ship can be realized, audio and video interaction of the ship command platform on the front-end operating personnel is realized; the remote technical support is realized.

Description

technical field [0001] The invention relates to the technical field of ships, in particular to a remote technical support system based on a satellite network. Background technique [0002] Ships are sailing on the sea. When they are far away from land, people cannot use the most convenient communication tool, mobile phone, to communicate and make calls without the support of land-based communication equipment. The communication between sailing ships and land has always been a problem that plagues the shipping industry. , Maritime communications have always relied mainly on L-band international maritime satellite communications. The satellite resources are scarce, expensive, and the communication rate is limited. In this case, the social interaction between the staff on board becomes very difficult, and life It is very boring. When working in harsh environments such as the engine room, the command center at the ship's end cannot interact with the operating personnel on audio ...

AI Technical Summary

Problems solved by technology

[0002] Ships are sailing on the sea. When they are far away from land, people cannot use the most convenient communication tool, mobile phone, to communicate and make calls without the support of land-based communication equipment. The communication between sailing ships and land has always been a problem that plagues the shipping industry. , Maritime communications have always relied mainly on L-band international maritime satellite communications. The satellite resources are scarce, expensive, and the communication rate is limited. In this case, the social interaction between the staff on board becomes very difficult, and life It is very boring. When working in harsh environments such as the engine room, the command center at the ship's end cannot interact with the operating personnel on audio and video information, which brings certain safety hazards to the maintenance of the ship. In addition, when working outside the ship, there is no information communication Under the circumstances, the operating personnel cannot keep in touch with the command center at the ship end in real time, which brings certain difficulties to the smooth progress of the operation. Shore-based ship experts carry out remote fault diagnosis and related technical support for ship-borne equipment, which poses a serious threat to ship safety

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