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Boston matrix-based demand collection method

A demand and matrix technology, applied in the field of demand collection based on the Boston matrix, can solve the problems of final judgment and understanding error, influence decision judgment, incompleteness and other problems, and achieve the effect of accurate auxiliary decision-making and intuitive demand collection results.

Inactive Publication Date: 2018-06-22
安徽航天信息有限公司
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  • Summary
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  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

What's more, it is necessary to do multiple screenings and manual judgments on the demand survey results, which is a huge workload and has little effect
The above methods of manual screening and judging questionnaires are characterized by uncertainty, non-objectiveness, incompleteness, and contingency, and there will be large errors in the final judgment and understanding of requirements, which may affect decision-making judgments

Method used

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  • Boston matrix-based demand collection method
  • Boston matrix-based demand collection method
  • Boston matrix-based demand collection method

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Embodiment Construction

[0024] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only some, not all, embodiments of the present invention. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without creative efforts fall within the protection scope of the present invention.

[0025] Such as figure 1 Shown is a demand solicitation method based on the Boston matrix, the method includes the following steps:

[0026] Step 1: Calculate the importance score and satisfaction score. For the importance factor, since the importance is just opposite to the score, the original data of each indicator is standardized. For the satisfaction factor, the statistical method is used to calculate The overall satisfaction score of each indicator;

[0027] ...

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Abstract

The invention discloses a Boston matrix-based demand collection method. The Boston matrix-based demand collection method comprises the following steps of: calculating an importance score and a satisfaction score; determining standard lines of a horizontal axis and a vertical axis: determining a coordinate map, allowing the vertical axis to represent the satisfaction, allowing the horizontal axis to represent the importance, and determining center lines of the ordinate and the abscissa as the standard lines respectively; and dividing the coordinate map into four quadrants according to the standard lines of the horizontal axis and the vertical axis. The invention integrates online and offline demand collections into a whole body through the Boston matrix, which can make the demand collectionresult more intuitive and comprehensive and can prevent missing and intersecting; the method can truly reflect the data result, and more accurately assist decision-making; Compared with the traditional offline demand survey and manual analysis, the demand completion rate of the method is above 99%, and the processing efficiency will become more and more obvious as the demand and data volume increase, which is ten times faster than manual processing. .

Description

technical field [0001] The invention belongs to the field of service quality evaluation, in particular to a demand collection method based on a Boston matrix. Background technique [0002] Questionnaire survey is a common method of demand collection. Generally, questionnaires are distributed manually offline, and the results of on-site investigation are recorded, or questionnaires are pushed online, and users complete the survey online. Due to the large number of investigation items, it is difficult to give a comprehensive description of a problem, or locate the fundamental needs and expectations of users. It is necessary to draw a rough demand conclusion after a large number of manual screening and judgment. What's more, it is necessary to do multiple screenings and manual judgments on the demand survey results, which is a huge workload with little effect. The above methods of manual screening and judging questionnaires are characterized by uncertainty, non-objectiveness,...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/06G06Q40/00
CPCG06Q10/06393G06Q10/06395G06Q40/12
Inventor 李海波朱广勇陆军
Owner 安徽航天信息有限公司