Self-service claim settlement method, server and computer readable storage medium

A computer and processor technology, applied in the field of self-service claims, servers and computer-readable storage media, can solve the problems of high odds in insurance documents, achieve the effect of reducing the proportion of rejected claims, reducing invalid workload, and improving the timeliness of claim settlement

Inactive Publication Date: 2018-07-27
PING AN TECH (SHENZHEN) CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

[0005] The main purpose of the present invention is to provide a self-service claim method, server and co

Method used

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  • Self-service claim settlement method, server and computer readable storage medium
  • Self-service claim settlement method, server and computer readable storage medium
  • Self-service claim settlement method, server and computer readable storage medium

Examples

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no. 1 example

[0111] Further, refer to image 3 The second embodiment of the self-service claim method of the present invention provides a self-service claim method. Based on the above-mentioned first embodiment of the self-service claim method of the present invention, the report information includes a plurality of information items, and the step S30 further includes:

[0112] Step S31, if the information items all meet the claim settlement requirements of the same insurance policy, it is determined that the insurance policy is an insurance policy that can be compensated for this report;

[0113] Step S32 , respectively detecting whether each insurance policy of the insured is an insurance policy that can be paid in this report, and obtaining all the insurance policies that can be paid in this report.

[0114] When screening the insurance policies that can be compensated for this report, the server detects whether each policy is a policy that can be compensated.

[0115] As an implementat...

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Abstract

The invention discloses a self-service claim settlement method, which comprises the steps of obtaining the identity and report information of an insured person according to a report request upon receiving the input report request; obtaining all policies of the insured person according to the identity of the insured person; according to the report information, screening out the claimable policy ofthe report in the all the policies; and generating a corresponding claim settlement case according to the claimable policy and the report information. The invention also discloses a server and a computer readable storage medium. According to the invention, the automatic screening of the policy for applying for claim settlement is realized, the proportion of claims rejected is reduced, and the aging time of claim settlement is improved.

Description

technical field [0001] The invention relates to the technical field of insurance, in particular to a self-service claim method, a server and a computer-readable storage medium. Background technique [0002] With the improvement of people's insurance awareness, more and more people have purchased life insurance, accident insurance and other insurance for risk management. When the insured applies for compensation due to accidents and other reasons, the insured needs to select the insurance policy to apply for compensation from the insurance policies he purchased, and submit a claim application to the insurance company. [0003] Because ordinary customers usually do not have a deep and professional understanding of insurance, if the customer does not know or is not sure about the specific agreement of the policy, it is easy to choose the wrong policy and submit a claim application, resulting in the rejection of the claim. . [0004] In this way, the insurance company's claim ...

Claims

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Application Information

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IPC IPC(8): G06Q40/08G06Q10/10
CPCG06Q10/103G06Q40/08
Inventor 朱晓宇李胜胜
Owner PING AN TECH (SHENZHEN) CO LTD
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