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Intelligent question answering method, device, intelligent question answering server and storage medium

A technology for intelligent questioning and questioning, applied in the field of artificial intelligence, can solve problems such as weak generalization ability, and achieve the effect of strong generalization ability

Active Publication Date: 2022-02-22
TENCENT TECH (SHENZHEN) CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] However, the related technology can only obtain the reply information when the question information matches the stored question information. This kind of question answering method has weak generalization ability and has certain limitations.

Method used

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Embodiment Construction

[0029] In order to make the object, technical solution and advantages of the present invention clearer, the implementation manner of the present invention will be further described in detail below in conjunction with the accompanying drawings.

[0030] Before implementing the present invention, the concepts involved in the embodiments of the present invention are firstly explained.

[0031] Entity: From the perspective of data processing, it refers to objective things in the real world, including any distinguishable and identifiable things in the real world. For example, entities can refer to people, such as teachers, students, etc., or objects, such as books, warehouses, etc. Entities can refer not only to tangible objects, but also to abstract events, such as performances and football matches.

[0032] Database: refers to the combination of several entities, their own attributes, and the relationship attributes between entities.

[0033] Attribute name normalization: refer...

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Abstract

The invention discloses an intelligent question answering method and device, an intelligent question answering server and a storage medium, and belongs to the technical field of artificial intelligence. The method includes: matching each character string in the question information with the character strings in each question template; A matching question template; using the target entity name and the attribute name corresponding to the matching question template as an index, the corresponding reply information is obtained from the database. The present invention matches each character string in the question information with the character strings in each question template, and obtains the matched question template based on the matching degree between the character strings, and then obtains the question template based on the name of the target entity and the matched question template. reply message. The question-and-answer method using string matching requires that the matching degree of strings meet the conditions, and the generalization ability is strong, which overcomes the limitation of question information matching.

Description

technical field [0001] The present invention relates to the technical field of artificial intelligence, in particular to an intelligent question answering method and device, an intelligent question answering server and a storage medium. Background technique [0002] With the development of artificial intelligence technology and natural language processing technology, intelligent question answering system has broad development prospects. As an advanced form of information retrieval system, intelligent question answering system can answer questions asked by users in accurate and concise natural language. [0003] At present, the intelligent question answering system in the related art mainly adopts the following methods when performing intelligent question answering: obtain question information; match the question information with each question information stored in the database; when the question information matches any stored question information, Based on the matched quest...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06F16/332G06F16/36G06F16/903
Inventor 高航
Owner TENCENT TECH (SHENZHEN) CO LTD