Enterprise public opinion monitoring method, device, computer device and storage medium

Abstract

The present application relates to an enterprise public opinion monitoring method, apparatus, computer device and storage medium based on big data. The method comprises: obtaining public opinion textcontaining business entities to be monitored, the text of public opinion is processed by clauses to obtain public opinion sentences, Obtain the feature words in public opinion sentences, As that wordvector model correspond to each public opinion classification is set in advance, the word vector of the feature word is obtained, according to the word vector of feature words in public opinion sentences, the eigenvectors of public opinion sentences corresponding to each public opinion classification are obtained, the feature vectors are inputted into the preset prediction models respectively, theprobability of each public opinion classification corresponding to the public opinion sentence is obtained, Select the public opinion classification with the highest probability as the first public opinion feature corresponding to the public opinion sentence. According to the first public opinion feature of the public opinion sentence in the public opinion text, the second public opinion featurecorresponding to the public opinion text is obtained. Through the second public opinion feature of the public opinion text, the public opinion of the monitoring enterprise is monitored. The method canimprove the efficiency of public opinion monitoring.

Description

technical field [0001] The present application relates to the field of computer technology, in particular to a method, device, computer equipment and storage medium for monitoring public opinion of an enterprise. Background technique [0002] Public opinion refers to the social attitudes held by the public when a specific event occurs. In recent years, with the development of Internet technology, network resources are highly shared. Therefore, the public opinion that appears on the Internet has a wide range of communication and a large audience area, which often affects the operating conditions of enterprises. [0003] How to effectively monitor the public opinion of enterprises in the network is the focus of people's research. Public opinion is generally divided into positive public opinion, negative public opinion and neutral public opinion. Different public opinions can directly or indirectly reflect the operating conditions of enterprises. When classifying, it mainly an...

AI Technical Summary

Problems solved by technology

[0004] Based on this, it is necessary to address the above technical problems and provide a corporate public opinion monitoring method, device, computer equipment and storage medium that can solve the low efficiency of comprehensive monitoring of corporate public opinion

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