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A property service management method and device

A service management and property technology, applied in the field of property service management methods and devices, can solve problems such as cumbersome process, time-consuming and labor-consuming, and achieve the effect of simple operation and good practicability

Inactive Publication Date: 2019-04-30
北京百佑科技有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

[0004] However, in the prior art, since the CRM system lacks an interface for communicating with other management systems, property personnel often need to first determine the owner's service request on the CRM system, and then fill in the corresponding information on other management systems according to the owner's service request. Work order information can achieve the purpose of serving the owner, the process is cumbersome, time-consuming and labor-intensive

Method used

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  • A property service management method and device
  • A property service management method and device
  • A property service management method and device

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Embodiment Construction

[0050]In order to make the purpose, technical solutions and advantages of the embodiments of the present application clearer, the technical solutions in the embodiments of the present application will be clearly and completely described below in conjunction with the drawings in the embodiments of the present application. Obviously, the described embodiments are only It is a part of the embodiments of this application, not all of them. The components of the embodiments of the application generally described and illustrated in the figures herein may be arranged and designed in a variety of different configurations. Accordingly, the following detailed description of the embodiments of the application provided in the accompanying drawings is not intended to limit the scope of the claimed application, but merely represents selected embodiments of the application. Based on the embodiments of the present application, all other embodiments obtained by those skilled in the art without ...

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Abstract

The invention provides a property service management method and device, and the method comprises the steps: obtaining a service work order determined by an owner terminal; wherein the service work order is generated according to service information input by an owner on an owner terminal; Sending the service work order to a property terminal to enable the property terminal to determine a service type corresponding to the service work order; and forwarding the service work order to a service management system corresponding to the service type based on the service type corresponding to the service work order determined by the property terminal. The service work order determined by the owner terminal is sent to the service management system through the server, the service work order determinedby the owner terminal can be pushed to the corresponding service management system, operation is easy, time and labor are saved, and practicability is good.

Description

technical field [0001] This application relates to the technical field of property service management, in particular, to a property service management method and device. Background technique [0002] Residential property refers to all kinds of houses that have been built and put into use and their supporting public equipment, facilities and public places. Correspondingly, the property management staff of the community will provide the property owners with corresponding property services, such as: organize and carry out healthy and beneficial cultural, sports and entertainment activities, carry out daily management and maintenance of the owners’ houses, supporting facilities and equipment, and public facilities and equipment, keep the community clean, Effective management of vehicles entering and leaving the community. At the same time, different management systems are set up according to different service types, such as: Customer Relationship Management (CRM) system, elevat...

Claims

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Application Information

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IPC IPC(8): G06Q10/06G06Q50/16
CPCG06Q10/0631G06Q50/163
Inventor 刘俊梅
Owner 北京百佑科技有限公司
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