Marketing full-service management and control evaluation system based on quantized integral calculation

An evaluation system, full-service technology, applied in computing, instruments, data processing applications, etc., can solve the problem that the quality management and control of the entire marketing business is difficult to quantify, the management responsibility and the joint responsibility for supervision need to be strengthened, and the company lacks self-examination and self-correction initiative. In order to improve the level of lean marketing management, strengthen the efficiency of vertical coordination, and promote the effect of subjective initiative

Inactive Publication Date: 2019-10-01
国网浙江省电力有限公司营销服务中心 +1
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] (1) The county company lacks the initiative of self-examination and self-correction, and "habitual" violations of regulations in terms of business expansion, installation, electricity price implementation, and measurement management continue to be corrected, and there are risks of customer complaints and external supervision;
[0004] (2) The city's control over the county is weak, and management responsibility and joint responsibility for supervision need to be strengthened;
[0005] (3) The city lacks a systematic evaluation of the county, and it is difficult to quantify the quality control of the entire marketing business

Method used

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  • Marketing full-service management and control evaluation system based on quantized integral calculation
  • Marketing full-service management and control evaluation system based on quantized integral calculation
  • Marketing full-service management and control evaluation system based on quantized integral calculation

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Embodiment Construction

[0043] The technical solution of the present invention will be further described in detail below in conjunction with the accompanying drawings.

[0044] like figure 1 As shown, a marketing full-service management and control evaluation system based on quantitative integral calculation includes an evaluation module, a professional category module and an evaluation index module. Expansion, metering collection, electricity price and electricity bill and new business processing, the evaluation index module is used for early warning management and control effectiveness, key business indicators, abnormal problem control number, repeated problem occurrence number, white list control ratio, sampling unqualified work order number, self-check and self-check Correction quality, audit survey results, key inspection work, special rectification quality, self-inspection and self-correction results, and theme case mining and processing; when dealing with business norms, the two factors of ear...

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Abstract

The invention discloses a marketing full-service management and control evaluation system based on quantized integral calculation, and relates to the field of power marketing. In marketing full-service management and control, county companies lack self-checking and self-correcting initiative; habitual violation is unchanged; the management and control strength of cities to counties is weak; systematic evaluation is lacked; and quality management and control are difficult to be embodied in a quantitative mode. The marketing full-service management and control evaluation system comprises an evaluation module, a professional category module and an evaluation index module, wherein the evaluation module is used for business specification, inspection quality and management and control effect processing, and the professional category module is used for business expansion, metering acquisition, electricity price and electricity charge and novel business processing; and all evaluation indexes of the evaluation module and the professional category module are obtained through integral calculation. According to the technical scheme, the evaluation of the whole marketing business is realized bytaking the quantized score as a form; the step-by-step evaluation is longitudinally realized; the evaluation range of a marketing and inspection quality evaluation system is expanded; the comprehensive evaluation of the standard degree, the service level and the management level of the marketing business is realized; and the self-inspection and self-correction subjective initiative of a grassroots unit is promoted.

Description

technical field [0001] The invention relates to the field of electric power marketing, in particular to a marketing full-service management and control evaluation system based on quantitative integral calculation. Background technique [0002] Marketing full-service management and control is an integral part of the internal control and restraint mechanism in the power marketing link, and is an important content and effective way of power marketing risk management. It can standardize marketing behavior, plug loopholes, tap potential and increase efficiency, improve marketing policy execution, and reduce marketing errors. Purpose. By deepening the lean management and control platform of the application marketing business, the management and control achieved remarkable results. However, the management and control of the whole marketing business process still needs to be further deepened and improved: [0003] (1) The county company lacks the initiative of self-examination and...

Claims

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Application Information

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IPC IPC(8): G06Q10/06G06Q50/06
CPCG06Q10/06393G06Q50/06
Inventor 胡若云陈吉奂谢知寒秦建陈辉赵启明马亮钟永康卢姬陈甚逾刘欢
Owner 国网浙江省电力有限公司营销服务中心
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