Triage method and device, computer device and medium

Abstract

The invention discloses a triage method and device, a computer device and a medium. The method according to a specific embodiment includes: obtaining and performing semantic analysis on the query information input by a user to obtain a standard medical inquiry sentence corresponding to the query information input by the user; acquiring a triage result by a first triage model according to the standard medical inquiry sentence; if the first triage model fails to obtain the triage result, acquiring the triage result by a second triage model according to the standard medical inquiry sentence, wherein the first triage model is a rule-based triage model and the second triage model is a triage model based on a knowledge map or a triage model based on deep learning, or the first triage model is atriage model based on a knowledge map and the second triage model is a triage model based on deep learning; and outputting an obtained triage result. The method in the embodiment can improve the accuracy, stability, and robustness of triage on the basis of ensuring the effectiveness of triage.

Description

technical field [0001] The present invention relates to the field of computer technology. More specifically, it relates to a triage method and device, computer equipment and media. Background technique [0002] The traditional way of triage in the hospital is to set up a triage table. Patients who do not understand the classification of the hospital's departments or their symptoms can go to the triage table to consult the staff. On the one hand, patients usually can only express their condition in colloquial terms and cannot use medical terminology; on the other hand, many of the staff at the triage desk are not doctors, so the accuracy of the department recommendations given by the staff at the triage desk is difficult to guarantee , and this method has low efficiency and high labor cost. [0003] In view of this, some intelligent triage methods are provided in the prior art, for example, matching the candidate information extracted from the information input by the patie...

AI Technical Summary

Problems solved by technology

However, intelligent triage methods all have the problem that the quality of the information input by the patient is very high and the quality of the medical database used for matching is very high. There are matching errors or even failure to match successfully, resulting in incorrect triage or even triage failure. Therefore, these intelligent triage methods are flawed in terms of accuracy, robustness, and effectiveness.

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