Telephone background music detection model method, system, device and medium

Abstract

The invention discloses a telephone background music detection model, method, system, equipment and medium, wherein the input layer of the telephone background music detection model is used to receive the frame information of the telephone background music and perform feature extraction on the frame information to obtain the preset dimension Features; the audio CNN layer is used to convolve and calculate the features of the preset dimensions through each one-dimensional convolution layer and obtain the first feature data corresponding to each one-dimensional convolution layer; the splicing layer is used for the first feature The data is connected to obtain the second feature data; the multi-layer convolution layer is used to perform layer-by-layer convolution calculation on the second feature data to obtain the third feature data; the fully connected layer is used to obtain the probability of frame information according to the third feature data; output The layer is used to obtain the judgment result of whether it is the background music of the phone according to the probability. The telephone background music detection model can quickly and accurately detect the sound content of the telephone background music, and improves the generalization ability of the telephone background music detection model.

Description

technical field [0001] The invention relates to the field of speech algorithms, in particular to a method, system, device and medium for detecting a background music of a telephone. Background technique [0002] In the OTA (online travel) industry, when the OTA intelligent customer service or human customer service communicates with guests, enterprises or hotels in real time by telephone, if the guests, enterprises or hotels set up automatic response ringtones, or record in advance Good answer system recordings, waiting beeps, welcome words, task-type button process recordings, advertisements, and English pronunciation advertisements that contain sound content such as advertising background music, the intelligent customer service will understand the sound of the advertising background music as normal pronunciation The content may be regarded as a normal conversation and responded directly, resulting in wrong answers; while the human customer service needs to wait until the r...

AI Technical Summary

Problems solved by technology

[0011] The technical problem to be solved by the present invention is to overcome the defects in the prior art that the OTA industry smart phone will produce wrong answers when facing the background music of the phone call and the manual customer service needs to wait when facing the background music of the phone advertisement, which leads to the problem of low work efficiency. Provide a telephone background music detection model method, system, equipment and medium

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