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Fault processing method and device and computer storage medium

A fault handling method and fault technology, which is applied in the detection of faulty computer hardware, calculation, program control design, etc., can solve the problem that the fixed threshold cannot match the operating performance of the terminal, and achieve the effect of improving availability

Pending Publication Date: 2020-05-12
SHENZHEN TCL NEW-TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] The main purpose of the present invention is to provide a fault handling method, equipment and computer storage medium, aiming to solve the technical problem that the fixed threshold of the terminal cannot match the actual operating performance of the terminal in the existing fault handling mechanism

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  • Fault processing method and device and computer storage medium
  • Fault processing method and device and computer storage medium
  • Fault processing method and device and computer storage medium

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Embodiment Construction

[0051] It should be understood that the specific embodiments described herein are only used to explain the present invention, but not to limit the present invention.

[0052]The main idea of ​​the solution in the embodiment of the present invention is: acquiring fault information of the fault process, and determining the number of faults according to the fault information; acquiring a preset fault threshold and acquiring system performance information; Perform threshold adjustment; if the number of failures is greater than the threshold-adjusted failure threshold, send a failure process disable request to a preset server, and according to the preset server based on the failure process disable request feedback failure processing instructions, Perform fault processing on the faulty process. Through the above solution, the fixed threshold is adjusted according to the actual performance status of the terminal device itself, so as to dynamically determine the fault reporting situat...

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Abstract

The invention discloses a fault processing method and device and a computer storage medium, and the method comprises the steps: obtaining fault information of a fault process, and determining the number of faults according to the fault information; obtaining a preset fault threshold , and obtaining system performance information; performing threshold adjustment on the fault threshold according tothe system performance information; and if the fault frequency is greater than the fault threshold after threshold adjustment, sending a fault process disabling request to a preset server, and performing fault processing on the fault process according to a fault processing instruction fed back by the preset server based on the fault process disabling request. The technical problem that in an existing fault processing mechanism, the fixed threshold value of a terminal cannot be matched with the actual operation performance of the terminal is solved.

Description

technical field [0001] The present invention relates to the technical field of fault handling, and in particular, to a fault handling method, device and computer storage medium. Background technique [0002] Currently, for the faulty process in the terminal, the terminal has a corresponding fault handling mechanism. By accumulating the number of faults of the faulty process, when the number of faults reaches a certain threshold, the fault information is reported and the server requests to disable the faulty process. [0003] The above methods can significantly improve the fault handling effect of a single terminal. However, since the threshold in the terminal is a fixed value, it cannot be dynamically adjusted, and the system performance of different terminals may vary. For example, some terminals have more powerful processors. The performance is more superior, and it can support more executions of faulty applications. For example, the processor performance of some termina...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F11/14G06F11/22G06F9/50
CPCG06F11/1438G06F11/2236G06F9/5044
Inventor 李贞贞
Owner SHENZHEN TCL NEW-TECH CO LTD