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A cause locating method, device, terminal and storage medium

A positioning method and terminal technology, applied in the computer field, can solve problems such as inability to locate computer application running problems, inability for debuggers to reproduce in time, and inability to locate computer application running problems in terminals, etc.

Active Publication Date: 2022-07-08
TENCENT TECH (SHENZHEN) CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] At present, when the computer application on the terminal has a running problem, because there is a certain space distance between the terminal holder and the debugger, the debugger cannot reproduce the running problem in time, so usually there is a problem that the debugger cannot solve the running problem of the computer application on the terminal The reason for the timely positioning of the situation
[0004] Especially when the terminal holder with running problems and the debugger are separated from each other, or the terminal holder with running problems is unwilling to hand over the mobile phone to the debugger for local debugging to reproduce the running problem, there is even a problem that the computer application cannot be used on the terminal. When the cause of the operation problem is located

Method used

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  • A cause locating method, device, terminal and storage medium
  • A cause locating method, device, terminal and storage medium
  • A cause locating method, device, terminal and storage medium

Examples

Experimental program
Comparison scheme
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Embodiment

[0027] The computer application in the terminal can be considered as the computer application installed on the terminal (in the embodiment of this application, the computer application installed on the terminal is temporarily referred to as the application). Locate the cause of the application running problem on the terminal.

[0028] It should be noted that: the computer application installed on the terminal involved in the embodiments of this application refers to the client of the computer application, and the server of the computer application provides technical support for the client of the computer application, so that the computer application can be normal externally. Provide services.

[0029] When locating the cause of the running problem of the application on the terminal, a debugger is often required to reproduce the running problem on the terminal. However, because the holder of the terminal may be far away from the debugger, the debugger cannot obtain the termina...

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PUM

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Abstract

The embodiments of the present application provide a method, device, terminal, and storage medium for locating a cause, which are applied to a first application in the terminal. The first application can start and track the code execution state of the second application when the terminal is running. If there is breakpoint information that matches the current execution code of the second application in the breakpoint information sent by the server of the first application, then suspend the second application in the terminal and obtain the current local scene information of the second application, and use the local The on-site information is sent to the server so that the server can locate the cause of the running problem of the second application in the terminal based on the local on-site information. The present application can remotely reproduce the running problem of the second application in the terminal, and realize the localization of the cause of the running problem of the second application in the terminal in time.

Description

technical field [0001] The present invention relates to the field of computer technology, and more particularly, to a method, device, terminal and storage medium for locating a cause. Background technique [0002] With the development of science and technology, there are more and more types of computer applications, which not only provide entertainment for the user's life, but also provide convenience for the user's life. In order to bring a good user experience to the user, when the computer application has a running problem on the terminal, it is usually necessary to determine the cause of the running problem of the computer application on the terminal, so as to avoid the same running problem of the computer application on the terminal again. [0003] At present, when a computer application on a terminal has a running problem, because there is a certain spatial distance between the terminal holder and the debugger, the debugger cannot reproduce the running problem in time....

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06F11/07G06F11/36G06F9/46
CPCG06F11/079G06F11/366G06F9/461
Inventor 魏路
Owner TENCENT TECH (SHENZHEN) CO LTD