Intelligent unmanned hotel management system based on videos

Abstract

The invention discloses an intelligent unmanned hotel management system based on videos. The system comprises a video access service, an AI analysis service, a decoding service, a feature extraction service, a check-in management service, a personnel analysis service, a settlement service and a cleaning management service. The video access service is used for capturing a picture after the customerenters the hotel, transmitting the picture back to the background, decoding the video through the decoding service, and analyzing customer character information in the video by utilizing the AI analysis service. According to the invention, check-in and check-out procedures can be automatically handled; opening and closing of elevators and room doors are automatically controlled; suspicious persons who frequently enter and exit from the hotel and are not normally check-in customers can be analyzed; a customer enters a door, gets on the elevator, goes to a corridor and goes to a doorway, whether suspicious personnel are tracked or not is analyzed through videos, the safety of the customer is guaranteed, house cleaning or the record that workers enter a guest room is automatically monitoredand recorded, no perception of the customer is achieved, and an autonomous, safe, reliable and neat check-in environment is provided for the customer.

Description

technical field [0001] The invention relates to the technical field of the Internet of Things, in particular to a video-based intelligent unmanned hotel management system. Background technique [0002] With the rapid development of AI and 5G technology in recent years, the application of the Internet of Things has been accelerated, and the traditional hotel management model is gradually transforming. In recent years, some unmanned hotels have appeared. Currently, unmanned hotel solutions are basically based on Document collection equipment, elevator control system, and access control system realize automatic check-in management for customers; [0003] The customer first collects identity information through the document collection device, checks whether the identity information is consistent with the predetermined customer information, and then takes a photo of the customer through the camera to be used as a voucher for controlling the elevator and access control; [0004] ...

AI Technical Summary

Problems solved by technology

[0004] In the existing technical solutions, the collection of certificate information is realized through contact equipment. When the certificates are upgraded, the collection equipment also needs to be updated. Moreover, the existing solutions mainly focus on the management of staying customers, and lack of information on strangers, suspicious personnel, and staff. management

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