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Fuzzy identification method for legal advice options

A technology of fuzzy recognition and options, applied in the field of consulting services, can solve problems such as low efficiency of information extraction, achieve the effect of improving user experience, improving efficiency, and facilitating answers

Active Publication Date: 2020-12-22
重庆大牛认知科技有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0006] In order to solve the technical problem of low efficiency of information extraction in the process of multiple rounds of conversations, the present invention provides a fuzzy identification method for legal consultation options

Method used

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  • Fuzzy identification method for legal advice options

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Experimental program
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Effect test

Embodiment 1

[0039] Such as figure 1 As shown, the fuzzy identification method for legal advice options includes the following steps in sequence:

[0040] Step S0, collect the voice information of the counselor, analyze and recognize the voice category of the voice information, and then output the voice according to the obtained voice category, the voice category includes dialect type and voice type.

[0041] Step S1, the consultant selects the consultation option information to be consulted on the interactive terminal;

[0042] In step S2, the consultation option information is identified and matched by the server to obtain consultation question information, the consultation question information includes question information and option information, and the option information includes preset answers and serial numbers corresponding to the preset answers;

[0043] Step S3, the consultant replies to the answer information by voice according to the consultation question on the interactive te...

Embodiment 2

[0051] The difference from Embodiment 1 is that it also includes a method for automatic voice correction, and the specific steps include: step S10, collecting the first voice information of the first consultant, recognizing the first voice information, and converting it into a text form, Display to the first consultant to confirm whether there is an error, and continuously collect the first facial image of the first consultant, and record the first facial image for analysis to obtain the first facial expression; step S11, when the first facial expression in text form When the voice information is confirmed as a recognition error by the first consultant, the wrong word is modified by the first consultant, the modification result is recorded, and the modified word is used as a trigger word; step S12, collecting the second consultation The second voice information of the person, to identify the second voice information, determine whether there is a trigger word, if not, convert th...

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Abstract

The invention relates to the technical field of consultation services, and particularly discloses a fuzzy recognition method for legal consultation options. The fuzzy recognition method comprises thesteps of: S4, performing semantic word segmentation processing on answer information to obtain word information, performing associated vocabulary processing on the word information to obtain second vocabulary information, taking vocabularies, associated with option information, in the second vocabulary information as answer information, and taking vocabularies, unassociated with the option information, in the second vocabulary information as pre-selected item information; S5, subjecting the pre-selected item information to confirmation by a consultant, and when the consultant is affirmative, taking the pre-selected item information as answering information; S6, matching next consultation question information according to the answer information by means of a server, and executing a step S7when the next consultation question information cannot be matched; S7, and analyzing and processing the answer information through using the server to obtain a suggestion report, and feeding back thesuggestion report to the consultant by an interaction terminal. By adopting the fuzzy recognition method of the invention, the information extraction efficiency in the multi-round session process canbe improved.

Description

technical field [0001] The invention relates to the technical field of consulting services, in particular to a fuzzy identification method for legal consulting options. Background technique [0002] At present, people gradually realize that adopting the law can better safeguard their own interests. However, because proficient use of the law requires a solid legal foundation, and the general public usually does not have such conditions, so when people need to use the law to protect their own interests, they often seek the help of a lawyer. Because the number of lawyers is very insufficient compared to the public with legal needs. [0003] Therefore, there are currently some systems or websites for legal consultation. For example, the Chinese Patent Publication No. CN109086372A discloses a multi-round conversation method and system based on artificial intelligence applied to legal consultation, including the following steps: Step 1: The consultant performs voice input on the...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06F16/33G06F16/332G06F40/30G06F40/289G06N3/08G10L15/08
CPCG06N3/08G10L15/08G06F16/3329G06F16/3344
Inventor 吴怡
Owner 重庆大牛认知科技有限公司