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Response message determination method and device, response message configuration method and device, equipment and storage medium

A technology for responding to messages and determining methods. Applied in the field of artificial intelligence, it can solve the problems of low accuracy and single response message, and achieve the effect of improving diversity and accuracy.

Active Publication Date: 2020-10-02
TENCENT TECH (SHENZHEN) CO LTD
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] In the above-mentioned related technologies, since the man-machine dialogue system replies to the user with fixed response messages, the response messages are relatively fixed and single, and the accuracy is low.

Method used

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  • Response message determination method and device, response message configuration method and device, equipment and storage medium
  • Response message determination method and device, response message configuration method and device, equipment and storage medium
  • Response message determination method and device, response message configuration method and device, equipment and storage medium

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Embodiment Construction

[0049] Reference will now be made in detail to the exemplary embodiments, examples of which are illustrated in the accompanying drawings. When the following description refers to the accompanying drawings, the same numerals in different drawings refer to the same or similar elements unless otherwise indicated. The implementations described in the following exemplary embodiments do not represent all implementations consistent with this application. Rather, they are merely examples of approaches consistent with aspects of the application as recited in the appended claims.

[0050]Artificial Intelligence (AI) is a theory, method, technology and application system that uses digital computers or machines controlled by digital computers to simulate, extend and expand human intelligence, perceive the environment, acquire knowledge and use knowledge to obtain the best results. In other words, artificial intelligence is a comprehensive technique of computer science that attempts to un...

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Abstract

The embodiment of the invention provides a response message determination method and device, a response message configuration method and device, equipment and a storage medium, and relates to the technical field of artificial intelligence. The method comprises the following steps: acquiring a dialogue message provided by a user account in a man-machine dialogue scene; obtaining a multi-dimensionaluser portrait corresponding to the user account, wherein the multi-dimensional user portrait corresponding to the user account comprises a plurality of user portraits of different dimensions corresponding to the user account; wherein the user portrait of any dimension comprises at least one attribute label belonging to the same class; obtaining at least one candidate response message which is matched with the dialogue message and conforms to a user portrait corresponding to the user account from a response message library; and according to the priorities of the user portraits corresponding tothe at least one candidate response message, determining a target response message used for responding to the dialogue message in the at least one candidate response message. According to the technical scheme provided by the embodiment of the invention, the diversity and the accuracy of replying the response message of the user in the man-machine conversation are improved.

Description

technical field [0001] The embodiments of the present application relate to the technical field of artificial intelligence, and in particular to a method for determining a response message, a configuration method, a device, a device, and a storage medium. Background technique [0002] With the development of artificial intelligence technology, the application range of man-machine dialogue technology is becoming wider and wider. [0003] In the related technology, after the man-machine dialogue system receives the dialogue message from the client, by identifying the keyword in the dialogue message, it queries the fixed answer message corresponding to the keyword from the answer message database, and sends the fixed answer message Send it to the client to realize man-machine dialogue. [0004] In the above-mentioned related technologies, since the man-machine dialogue system replies to the user with fixed reply messages, the reply messages are relatively fixed and single, and...

Claims

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Application Information

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IPC IPC(8): H04L29/08H04L1/16G06F16/9535G06K9/62
CPCH04L67/02H04L1/1607G06F16/9535H04L67/51H04L67/535G06F18/2411
Inventor 高波
Owner TENCENT TECH (SHENZHEN) CO LTD
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