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Multi-level family care scheduling method under dynamic requirements and system thereof

A technology for home care and scheduling methods, applied in the field of home medical care, can solve the problems of increased cost of nursing centers, decreased customer satisfaction, and inability to respond in time for scheduling

Active Publication Date: 2020-10-13
HANGZHOU DIANZI UNIV
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] In the actual service process, when the nursing staff departs from the nursing center, there will still be dynamic information such as new customers’ service needs or changes in customer point information. Traditional static nursing staff scheduling usually cannot respond in time, resulting in customer satisfaction. decrease in degree or increase in care center costs

Method used

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  • Multi-level family care scheduling method under dynamic requirements and system thereof
  • Multi-level family care scheduling method under dynamic requirements and system thereof
  • Multi-level family care scheduling method under dynamic requirements and system thereof

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0054] This embodiment provides a multi-level family care scheduling method under dynamic demand, such as figure 1 shown, including:

[0055] S1. Receive the service information sent by the customer in advance, and summarize the received service information;

[0056] S2. Process the aggregated service information to obtain several initial nursing service paths;

[0057] S3. Open the dynamic information time window;

[0058] S4. judge whether to receive the service information that new client sends, if so, then store the service information of new client, and then execute step S5; If not, then execute step S5;

[0059] S5. Determine whether the dynamic information time window is closed, if not, then continue to execute step S4; if so, then check whether the service information of the new customer is stored, if not, then continue to execute the initial nursing service path; if so, then execute step S6;

[0060] S6. Summarize the service information of new customers and unfinish...

Embodiment 2

[0123] The difference between the multi-level home care dispatching method under a kind of dynamic demand in this embodiment and the first embodiment is:

[0124] In order to verify the effectiveness of the model and algorithm in this embodiment, the algorithm is programmed with Matlab2018a, and the execution environment of all numerical experiments is Intel(R) Core(TM) i5-4210U CPU@ 1.70GHz (2401MHz), using Microsoft Windows 8.1 operating system. The calculation results and analysis are given below.

[0125] Initial parameters and optimized routes

[0126] The coordinates of a nursing center are (0,0), and there are 12 nursing staff, which are divided into three levels: A, B, and C. The corresponding number of people in each level is 3, 4, and 4 respectively. Nursing staff levels are represented by numbers 1, 2, and 3 in the algorithm solution. The corresponding fixed cost and service cost per unit time are 120, 100, 80 and 40, 30, 20 respectively. Distribution center tim...

Embodiment 3

[0156] This embodiment provides a multi-level family care scheduling system under dynamic demand, including:

[0157] The receiving module is used to receive the service information sent by the customer in advance, and summarize the received service information;

[0158] The first processing module is used to process the aggregated service information to obtain several initial nursing service paths;

[0159] Open the module, used to open the dynamic information time window;

[0160] The first judging module is used to judge whether the service information sent by the new client is received;

[0161] The second judging module is used to judge whether the dynamic information time window is closed, if so, then check whether the service information of the new client is stored, if not, then continue to execute the initial nursing service path;

[0162] The second processing module is used to summarize the service information of new customers and unfinished nursing customer servic...

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Abstract

The invention discloses a multi-level family care scheduling method under dynamic requirements, comprising the following steps of: S1, receiving service information sent by a client in advance, and summarizing the received service information; S2, processing the summarized service information to obtain a plurality of initial nursing service paths; S3, opening a dynamic information time window; S4,judging whether the service information sent by a new client is received or not, if so, storing the service information of the new client, and executing the step S5; if not, executing the step S5; S5, judging whether the dynamic information time window is closed or not, if not, continuing to execute the step S4; if yes, checking whether service information of the new client is stored, and if not,continuing executing an initial nursing service path; if yes, executing the step S6; and S6, summarizing the service information of the new client and the service information of the clients who do not finish nursing, and processing the summarized service information to obtain one or more new nursing service paths.

Description

technical field [0001] The present invention relates to the technical field of family medical care, in particular to a multi-level family care scheduling method and system under dynamic demand. Background technique [0002] For the current medical institutions and nursing units, there is a problem of mismatch between medical capabilities and regions. On the other hand, the elderly are inconvenient to move, and there are also great limitations for them to go to the hospital regularly to receive daily care and other services. . In order to meet the needs of the elderly for daily medical care services, services such as home healthcare (HHC) have been effectively developed. [0003] The concept of home medical care comes from the Danish healthcare system, initially to provide home medical services for the elderly and disabled. With the increase of population aging, it is of great significance to actively promote the family medical care service model. [0004] For the home med...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G16H40/20G06N3/12
CPCG16H40/20G06N3/126
Inventor 丁祥海贾坤张俊娜潘威
Owner HANGZHOU DIANZI UNIV
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