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Business processing method and device and server

A business processing and server technology, applied in the field of communications, can solve problems such as unfavorable business development, long processing time, and complicated processes, and achieve the effect of improving business processing experience

Pending Publication Date: 2021-03-16
CHINA UNITED NETWORK COMM GRP CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] The technical problem to be solved by the present invention is to provide a business processing method, device and server for the above-mentioned deficiencies in the prior art, to solve the existing business that needs to be handled offline. Due to the long processing time, it is difficult for users to find suitable Time to handle, resulting in a lot of business delays, affecting user experience; and because the process is too complicated, it brings a lot of problems to users during the process, often causing conflicts between staff and users, which is not conducive to business development problem

Method used

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  • Business processing method and device and server
  • Business processing method and device and server
  • Business processing method and device and server

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0045] This embodiment provides a business processing method, which is applied to the first server, such as figure 1 As shown, the method includes:

[0046] Step S102: Split the pending business according to the user's batch processing business request to generate at least two sub-service nodes, wherein each sub-service node corresponds to a sub-service processing flow in the pending business.

[0047] In this embodiment, the first server is the server that accepts the user's business request for batch processing when the user goes to the business hall for the first time to handle business. In order to realize the batch processing of business, the servers of each business hall are connected through the blockchain network before.

[0048] Optionally, the business to be processed is split according to the user's business request for batch processing, and at least two sub-service nodes are generated, which may include:

[0049] Receive the user's batch processing business reques...

Embodiment 2

[0071] Such as figure 2 As shown, this embodiment provides a business processing method, which is applied to the second server, and the method includes:

[0072] Step S202: Receive the batch processing request from the user or agent to process the business to be processed;

[0073] Step S204: Obtain the corresponding sub-service nodes in the blockchain network according to the batch processing request;

[0074] Step S206: According to the sub-service node, process the corresponding sub-service in the service to be processed, and broadcast the processed service processing information to the blockchain network.

[0075] Optionally, the sub-service node has a node identifier and authorized agent information, and if receiving a batch processing request from the agent to process the business to be processed, the method may also include:

[0076] Verify the identity of the agent according to the information of the authorized agent, and if the verification is passed, process the c...

Embodiment 3

[0080] Such as image 3 As shown, this embodiment provides a service processing device, which is set in the first server, and the device includes:

[0081] The business splitting module 21 is used for splitting the business to be processed according to the user's business request for step-by-step processing to generate at least two sub-service nodes, wherein each sub-service node corresponds to a sub-business processing flow in the business to be processed;

[0082] The node storage module 22 is connected with the business splitting module 21, and is used to store each sub-service node in the block chain network;

[0083] The receiving judgment module 23 is connected with the node storage module 22, and is used to receive the business processing information of each sub-service node broadcast in the block chain network, and judge whether the pending business has been processed according to the received business processing information;

[0084] The synthesis notification module...

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Abstract

The invention provides a service processing method and device and a server. The method comprises the steps: splitting a to-be-processed service according to a fractional service handling request of auser, and generating at least two sub-service nodes; storing each sub-service node into a block chain network; receiving service processing information of each sub-service node broadcasted in a blockchain network, and judging whether the to-be-processed service is processed or not according to the received service processing information; and if so, synthesizing the received service processing information of each sub-service node, and sending a service handling end notification to the user. The method, the device and the server solve the problems that: a user difficultly finds proper time to handle the businesses needing to be handled offline for a long time,a lot of businesses cannot be handled in a delayed manner, and the user experience is influenced; and as the process is too complex,many problems are brought to the user in the handling process, and the business development is not facilitated.

Description

technical field [0001] The present invention relates to the technical field of communications, and in particular to a service processing method, device and server. Background technique [0002] With the rapid development of technologies such as the Internet and artificial intelligence, many daily transactions can be handled through online or manual customer service. However, many businesses that require on-site evidence collection or sensitive businesses need to go to the business hall to handle them in person, and these businesses that need to be handled offline are usually the most complicated. On the one hand, due to the long processing time, it is difficult for users to find a suitable time On the other hand, because the process is too complicated, it brings many problems to users during the process, often causing conflicts between staff and users, which is not conducive to business development of. Contents of the invention [0003] The technical problem to be solved...

Claims

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Application Information

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IPC IPC(8): G06Q10/10
CPCG06Q10/103
Inventor 袁晓静翟京卿
Owner CHINA UNITED NETWORK COMM GRP CO LTD
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